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Lithia Volkswagen of Des Moines
Johnston, IA
1,726 Reviews
Lithia Volkswagen of Des Moines: Iowa's Top VW Dealer
At Lithia Volkswagen of Des Moines we offer an extensive selection of new Volkswagen models and used cars, trucks and SUVs. Conveniently accessible from I-35/I-80, we are located at 5200 Merle Hay Road in Johnston, Iowa. Approximately twenty minutes from downtown Des Moines and a short drive from Ankeny & Waukee, our sales department is open Monday through Saturday to help you buy or lease your next car. View our hours and directions to find the best route to our auto dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,726 reviews
January 31, 2020
Thank you Zachary I worked with Zach Klabunde for about 6 weeks. I was in an awful situation and he tried everything to help me out. I finally settled on a car I wanted I worked with Zach Klabunde for about 6 weeks. I was in an awful situation and he tried everything to help me out. I finally settled on a car I wanted and he jumped through hoops to make sure everything was amazing and the process went super smooth. I hope he is still going to be here if/when I decide to purchase another vehicle. Thank you Zachary. More
by Anna K
Employees Worked With
Zachary Klabunde, Dwayne Hill
January 31, 2020
Trey Burkhall was professional, helpful and well-versed on my vehicle. Jeremy Lester was also super helpful and kind. They provided great service and were gentlemen! on my vehicle. Jeremy Lester was also super helpful and kind. They provided great service and were gentlemen! More
by ALEXISGAY393
Verified CustomerEmployees Worked With
Trey Burkhall, Jeremy Lester
January 30, 2020
Price is a little bit higher and no much room to negotiate I thought I would get more discount on price when I talked to Brandon, It end up that manger didn’t have much room to negotiate the prices on the car, I thought I would get more discount on price when I talked to Brandon, It end up that manger didn’t have much room to negotiate the prices on the car, More
by INGTECK.WEE
Employees Worked With
Dwayne Hill, Brandon Smith
January 30, 2020
Are purchase was very professional and pleasant there were a couple of issues but over came them quickly and to my satisfaction the whole process went smoothly and quickly the place was easy to find and were a couple of issues but over came them quickly and to my satisfaction the whole process went smoothly and quickly the place was easy to find and Avery nice facility the people we worked with were kind and courteous More
by wyominghunt96
Employees Worked With
Brian Braak
January 30, 2020
Brandon did an excellent job explaining every detail about the vehicle we test drove. He even went the extra mile and let us keep it overnight to get the full experience. He's upfront about what he's ab about the vehicle we test drove. He even went the extra mile and let us keep it overnight to get the full experience. He's upfront about what he's able to do for the customer, and ultimately tries to get you the best deal. Brandon is personable, and will put the customers best interests first. More
by lw
Employees Worked With
Ron Anderko, Brandon Smith
January 28, 2020
Very pleased with the service department at my last visit. We had a minor incident and our service advisor handled it very professionally. We are looking to potentially purchase another Volkswagen this visit. We had a minor incident and our service advisor handled it very professionally. We are looking to potentially purchase another Volkswagen this summer and service is a major factor for us. More
by MOOREAJ518
Employees Worked With
January 28, 2020
Brandon was a pleasure to work with. Really took the time to answer all our questions and test drive several vehicles over 3-4 days. Very happy with our final choice. to answer all our questions and test drive several vehicles over 3-4 days. Very happy with our final choice. More
by JILL.HARTLEY
Employees Worked With
Brandon Smith, Jeremy Lester
January 27, 2020
Thank you Walker & Jason for all your help and going out of your way to getting my vehicle back on the road again! Thank you of your way to getting my vehicle back on the road again! Thank you More
by CLARISSAHW
January 24, 2020
All good under the hood Took my vehicle in before work and asked it be ready by 5. By the time I actually got to work, the service tech had performed their inspection and the Took my vehicle in before work and asked it be ready by 5. By the time I actually got to work, the service tech had performed their inspection and the service center notified me what they thought was necessary and if I agreed to what was needed. Car was done before noon. Good communication. More
by BONZI813
Employees Worked With
Cheyenne Swink
January 24, 2020
Outstanding customer service by everyone that I interacted with in the dealership for service. Everyone was professional, knowledgeable and courteous. Same day service, timely notifications on p interacted with in the dealership for service. Everyone was professional, knowledgeable and courteous. Same day service, timely notifications on progress and great shuttle service were all appreciated. Thank you! More
by fivejrs2
Employees Worked With
Shuttle drive. - Steve Hubert was awesome, Walker Robinett
