Lithia Volkswagen of Reno

I came into the dealership after planning to buy a car from another place but they had no idea what they were doing and were giving me a hard time about my POA for my husband. I called the VW dealership a from another place but they had no idea what they were doing and were giving me a hard time about my POA for my husband. I called the VW dealership and Bryttani was super helpful! She made me an appointment for when I was available to come in and when I came to my appointment she was able to show me all of the cars in my price range and when I wanted to buy a used car she showed me whatever I was interested in. There ended up being a car I LOVED that was brand new we passed by and they helped me get a lower APR for my monthly payments and worked with me on financing that was best for my budget. They even showed me other versions of the car with different features in case I was interested in one of those instead. Ruben and Nabil helped me with my paperwork and they were able to help me get a MUCH lower APR then I was expecting. They filled up my gas tank, cleaned my car, and made signing my paperwork so easy before I took it home. Everyone was super super nice and helped me with any questions I had. If there was anything I was confused about they sat down with me and took their time to explain, and when there was time to kill while we were waiting on the paperwork they were all really nice and we talked in the meantime. Bryttani showed me all of my new cars features, and they made my experience so much better than what I’ve received at any other dealership I’ve visited. I have a weird situation involving my husband being deployed and they were so understanding and really went out of their way to help me as best as they could. I’d definitely recommend coming here if you’re interested in looking for either a new or used car :) More

Work very well with my needs and they’re an excellent group of people very friendly. They take good care of their clients, would recommend this place to others group of people very friendly. They take good care of their clients, would recommend this place to others More

Stopped by Lithia Volkswagen to go over the buyout options for my 2017 Jetta and I couldn’t have asked for better help. Preston, Nabil and Matt helped answer all my questions, and the whole process wa options for my 2017 Jetta and I couldn’t have asked for better help. Preston, Nabil and Matt helped answer all my questions, and the whole process was a breeze. Thanks again! More

Great service Guy and Matthew were great! They made everything easy and simple and everyone in the building was so friendly and helpful.. I would recommend Lithia Volkswagen of Reno to everyone! everything easy and simple and everyone in the building was so friendly and helpful.. I would recommend Lithia Volkswagen of Reno to everyone! More

I had a great experience Preston was awesome he was very friendly and helpful. This was my first car I’ve ever bought and after everything was all said and done he even put a bow on it so we could get some friendly and helpful. This was my first car I’ve ever bought and after everything was all said and done he even put a bow on it so we could get some cute pics!! More

Amazing. I am a first time car buyer and Bobby Young helped me get the car I wanted at the the price I can afford! helped me get the car I wanted at the the price I can afford! More

Guy was a pleasure to work with. Purchasing our vehicle was easy from start to finish. Guy took the time to show all the features of our new car. The signing process was mostly all done electronically whic was easy from start to finish. Guy took the time to show all the features of our new car. The signing process was mostly all done electronically which was also a nice plus. Thank you! More

Quick and friendly service !! I went in with a car in Quick and friendly service !! I went in with a car in mind, Chance was knowledgeable and able to get me a great deal walking out the door! Quick and friendly service !! I went in with a car in mind, Chance was knowledgeable and able to get me a great deal walking out the door! More

Jeff was great to work with and very knowledgeable. The whole process was very painless and enjoyable. Overall, a great experience buying our new Atlas! whole process was very painless and enjoyable. Overall, a great experience buying our new Atlas! More

these people were awesome. hooked me up on a sweet ride and gave me a killer discount. Preston, Nabil and Matt are an amazing team and gave me a killer discount. Preston, Nabil and Matt are an amazing team More