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Lithia Volkswagen of Reno

Reno, NV

4.8
562 Reviews

1050 East Plumb Ln. #110

Reno, NV

89502

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Showing 562 reviews

October 03, 2020

Chance was a complete joy to work with. He went above and beyond. He made it seemless. Even though late. The whole staff was amazing! More

by Spikey69
Recommend Dealer
Yes
Employees Worked With
Chance Kazen, Matt Ellison
Oct 06, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, S. David Wolpe General Manager

Oct 06, 2020 -

Spikey69 responded

They even called with a follow up call. Your staff made it nice and pleasant experience. Matt in finance explained things to me. So i could understand them. They should get bonus pay for having to put up with me!!!

October 03, 2020

Everyone was very friendly and helped with my situation.everyone made the buying process extremely easy. I would definitely recommend them to friends and family More

by Codytrapanese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efren Gonzalez, Bernard Hargrove, Nabil Shamon, John StClair II, Jeffery Labranch, Chance Kazen, Preston Davidson, Ryan Howard, Bryttani Estep
Oct 06, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, S. David Wolpe General Manager

September 30, 2020

Friendly service and able to walk in for an oil change. Nice new dealership and waiting area. Thanks for the service follow up email. They strive for customer satisfaction. More

by Sparksstingers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Dominguez, Amy Briggs
Oct 06, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, S. David Wolpe General Manager

September 29, 2020

This dealership is absolutely beautiful. Every time I come to get my Tiguan serviced, I am always treated with the upmost respect. Carlos it the definition of customer service. More

by Pdavid22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Dominguez
Oct 06, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, S. David Wolpe General Manager

September 28, 2020

Outstanding customer service! Everything was quick, prompt and professional. Matt and John really know what they are doing! I couldn’t have asked for a better car buying experience! I would recommend L More

by Jennihudson23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John StClair II, Matt Ellison
Sep 29, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, S. David Wolpe General Manager

September 27, 2020

Quick and easy. We were there for 30 minutes. Service wonderful. Will continue to go back for cars and service. Thanks for a second great car. More

by kwisnoski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, Efren Gonzalez, Matt Ellison
Sep 29, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, S. David Wolpe General Manager

September 27, 2020

All the staff at Lithia Volkswagen was amazing. Made things easy and painless. So happy with the way we were treated and love our new ride. More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, Efren Gonzalez, Nabil Shamon
Sep 29, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, S. David Wolpe General Manager

September 22, 2020

I had a great experience at Volkswagen of Reno. Preston, Bernard and Ruben were absolutely amazing and went above and beyond to make this experience easy and fast. I highly recommend them! Thanks VW of Reno More

by Tamara B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, Bernard Hargrove, Preston Davidson
Sep 23, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, S. David Wolpe General Manager

September 20, 2020

This dealership and it's employees are God sent! Love these people! Just can't RAVE enough about them! Absolutely great. Just such a great experience! More

by summers21373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Horton, S. David Wolpe, Matt York, Nabil Shamon, Amy Briggs, Matt Ellison, Bryttani Estep
Sep 22, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, S. David Wolpe General Manager

September 20, 2020

Nice long distance transaction. Came from California! Everyone treated us great and followed through. 1:00 Appointment, test drive, paperwork and down the road 2:00 More

by greatdividehvac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efren Gonzalez, Nabil Shamon, Jeffery Labranch, Matt Ellison
Sep 22, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, S. David Wolpe General Manager

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