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Lithia Volkswagen of Reno
Reno, NV
562 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 562 reviews
September 20, 2020
Guy and Ryan taught me so much about this car and, although I was worried about the whole car buying process, it turned out to be a great thing because of them. although I was worried about the whole car buying process, it turned out to be a great thing because of them. More
by playwise
Employees Worked With
Ruben Camarena, Guy Horton, Nabil Shamon, Ryan Howard
Helpful September 19, 2020
Had a great experiance brittanie and efren were amazing gave me great service i strongly recomend this place i also got to meat matt the finance person he was also lots of help gave me great service i strongly recomend this place i also got to meat matt the finance person he was also lots of help More
by adrgonzalez84
Employees Worked With
Ruben Camarena, Efren Gonzalez, Matt Ellison, Bryttani Estep
September 17, 2020
Lithia VW made the process of buying our new car so seamless and easy. No back and forth, no haggling. The sales team was upfront about the entire process. We appreciated their honesty and courtesy! seamless and easy. No back and forth, no haggling. The sales team was upfront about the entire process. We appreciated their honesty and courtesy! More
by SPatrick
Employees Worked With
Guy Horton, Nabil Shamon, John StClair II, Matt Ellison
September 15, 2020
The oil and filter change was done fast(it was only like 40 minutes and I was texted that my car oil / filter change was done) and with the oil level right in correct dip stick or oil checking range, and th 40 minutes and I was texted that my car oil / filter change was done) and with the oil level right in correct dip stick or oil checking range, and the technician cleared my TPMS light after adding air to my rear tires. However, I took my car in with a wArning code”fault with vehicle lights “and I was hoping tech or service writer would call me with cost to fix this issue(both air dam area , driving lights will not turn on presently); but this light fault / no driving lights issue was completely overlooked. C . Scranton a 2015 Golfsportwagen enthusiast!! More
by CScranton
Employees Worked With
Amy Briggs
September 13, 2020
Great people to work with and great cars. Sales agents seem to have your genuine interest in mind and are not pushy or make you feel uncomfortable in any way. 10/10 Guy is amazing! Try to be in communic seem to have your genuine interest in mind and are not pushy or make you feel uncomfortable in any way. 10/10 Guy is amazing! Try to be in communication with him even before you start the transaction. He will do his best to help you and is such a genuine/funny guy! More
by harlandec
Employees Worked With
Guy Horton, Nabil Shamon
September 12, 2020
The lady was helpful and friendly. She showed me how to reset the tire alarm and they provided a complimentary shuttle to take me home. Maintenance did a great job as well. Staff was well informed. reset the tire alarm and they provided a complimentary shuttle to take me home. Maintenance did a great job as well. Staff was well informed. More
by Laurence
Employees Worked With
Amy Briggs
September 12, 2020
Very nice and respectful group of people. Treated us with kindness and understanding and was able to work with us well. Very personable and kind. kindness and understanding and was able to work with us well. Very personable and kind. More
by K.L.
Employees Worked With
Ruben Camarena, Efren Gonzalez, Nabil Shamon
September 11, 2020
Awesome service like always! Thank you for always making my experience with Volkswagen wonderful. I really appreciate it. Wipo definitely recommend it to friends and family! my experience with Volkswagen wonderful. I really appreciate it. Wipo definitely recommend it to friends and family! More
by Pjatienza
Employees Worked With
Efren Gonzalez, Bernard Hargrove, Nabil Shamon, Matt Ellison
September 07, 2020
Dealership is clean with a lot of natural light. The guys I dealt with were friendly professionals who made the experience pleasant. Overall, maybe the best car buying experience I've ever had. I dealt with were friendly professionals who made the experience pleasant. Overall, maybe the best car buying experience I've ever had. More
by gmuledryver
Employees Worked With
Chance Kazen, Matt Ellison
August 31, 2020
Amazing! Such nice people! They worked with me and my boyfriend to help us into a new car despite all the challenges we have and we ended up in a used 2019! Could not be happier with my experience! boyfriend to help us into a new car despite all the challenges we have and we ended up in a used 2019! Could not be happier with my experience! More
by Hannahm4u
Employees Worked With
Ruben Camarena, Nabil Shamon, Ryan Howard
