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Livermore Toyota

Livermore, CA

3.6
403 Reviews
Livermore Toyota and the John L. Sullivan group is supported by an extensive team of full-time dedicated professionals. They coordinate and manage the entire process - including acquisition, reconditioning, marketing, sales, financing, service, parts and customer relations. Supporting both individuals and commercial clients, the team embraces the importance of consistency and standardized processes yet maintain the flexibility needed to meet individualized needs. Delivering outstanding results is a commitment shared by all. With centuries of combined professional experience, the Sullivan Auto Group is standing by to take excellent care of you and your family. We would be honored to help you, as well.
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6200 Northfront Rd

Livermore, CA

94551

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Showing 403 reviews

October 20, 2018

Good service Good quick service, done when it was stated. Friendly people there at all points of service. Rental service was helpful. Used Livermore for the fir More

by mattandcarina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
October 20, 2018

Fast service Dropped off my truck for an alignment. It was done fast and on time. Great service. Tyler was great to work with. Fast and efficient. More

by rsantos4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler.
Oct 20, 2018 -

Livermore Toyota responded

I am delighted to learn that you have enjoyed your services visits! Thank you for sharing your favorable review of our Service Department and Tyler. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Service Manager & his team. We look forward to welcoming you back to Livermore Toyota, hopefully soon. Yours sincerely, Mark Fusselman General Manager

October 20, 2018

Go somewhere else Some service checked off was not done. I knew right away since the rotation and tire pressure check was the first thing that I saw on my dash display. More

by STRATOCAT244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
October 20, 2018

Quck easy friendly Went perfectly. Easy in, easy out, got a ride to work and back for pick up. The even washed my very messy car. Pleasant and efficient. More

by tjedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 20, 2018 -

Livermore Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Parts and Service Team and will certainly share your kind words to them. We look forward to welcoming you back to Livermore Toyota, hopefully in the not so distant future. Yours sincerely, Mark Fusselman General Manager

October 20, 2018

Surprised Normally, service at this dealership is impeccable. The new tires look like new and clean, and more importantly, a ride with new alignment feels like More

by Zene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Souza
October 19, 2018

The worst experiences I’ve had at a dealership. Livermore Toyota was the worst delarshop I’ve been to. They were so unprofessional and there fiancé guy(Gill) told us that “I am so going to get fired More

by JAZZBADHAN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Singh
October 19, 2018

Jonathan was very helpful. Good service and comfortable while waiting. The car wash is nice. Too many reminders of scheduled service appointments. Both e-mail and phone. Plea More

by TCSCA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
October 18, 2018

Top notch service I came in as a referral from my BNI chapter and was rederred to David Sotomayor and he scheduled the appointment with Erick. I was thinking of just g More

by LUDWIG.ESPIRITUSANTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, erik, joey, jericho
October 18, 2018

Sergio, Angelo, and Jericho were awesome! I’m a first time car buyer and Livermore Toyota made getting the car I wanted easy. Livermore gave me more for my trade-in than I had expected. Sergio More

by Christian M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez, Angelo Melendez, Jericho Espiritu
October 18, 2018

Battery Replacement Although the car was only 26 months old, the battery failed. These things happen. I called Toyota of Livermore for an appointment to get it checked ou More

by AKERNES1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan
Oct 20, 2018 -

Livermore Toyota responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely, Mark Fusselman General Manager

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