Lochmandy Auto Group
Elkhart, IN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 151 reviews
Was in for an oil change while waiting myself and my husband over heard the manager Liz and the Janitor complaining about the company and all the other employees very negative experience needless to say husband over heard the manager Liz and the Janitor complaining about the company and all the other employees very negative experience needless to say I would not recommend nor will we be back. They lost a customer of 20+ years More
Convenient, reliable service performed in a well mannered, maintained and welcoming environment. Loved the complimentary snacks for myself and little one. mannered, maintained and welcoming environment. Loved the complimentary snacks for myself and little one. More
Friendly service, Total cost was exactly as quoted. Service was quick. Would recommend this dealership to everyone! Service was quick. Would recommend this dealership to everyone! More
Was in for warranty work and They didn’t put my air cleaner box on right and ruined my turbo.. dirt got in and that was the end of that. So don’t think to highly of this dealership cleaner box on right and ruined my turbo.. dirt got in and that was the end of that. So don’t think to highly of this dealership More
The process of getting my car repaired took a lot longer than I had hoped. A lot of that had to do with how my warranty company processed the repair so there was not much that Lochmandy could do. The Loch than I had hoped. A lot of that had to do with how my warranty company processed the repair so there was not much that Lochmandy could do. The Lochmandy employees that I worked with were very friendly and helpful! More
Service technician Stephanie was not the most friendly or helpful. We got charged two hefty diagnostic fees for work that wasn’t completed. We got my coolant flushed and not even 5 minutes down the road my e helpful. We got charged two hefty diagnostic fees for work that wasn’t completed. We got my coolant flushed and not even 5 minutes down the road my engine over heated comes to find out the coolant was empty. My wiper blades also no longer work and worked perfectly fine before going. They would not fix or look at the wiper blades without charging us another $165 diagnostic fee. Not trustworthy service and extremely expensive! They do not care to fix their mistakes/ or give full refunds for their mistakes. More
It took 2 trips back for the service department to clean off old oil from underneath my vehicle after an oil change that keep dripping on my garage floor. They finally got my truck cleaned up (I cleaned m off old oil from underneath my vehicle after an oil change that keep dripping on my garage floor. They finally got my truck cleaned up (I cleaned my garage floor 3 times) but it caused a lot of inconvenience and mess. I will state however this was the first time this happened. Usually pretty good service. More
Fast and friendly and did everything I asked and didn't push extra services or parts like other shops do push extra services or parts like other shops do More