Lochmandy Auto Group - Service Center

Was in for warranty work and They didn’t put my air cleaner box on right and ruined my turbo.. dirt got in and that was the end of that. So don’t think to highly of this dealership cleaner box on right and ruined my turbo.. dirt got in and that was the end of that. So don’t think to highly of this dealership More

Service technician Stephanie was not the most friendly or helpful. We got charged two hefty diagnostic fees for work that wasn’t completed. We got my coolant flushed and not even 5 minutes down the road my e helpful. We got charged two hefty diagnostic fees for work that wasn’t completed. We got my coolant flushed and not even 5 minutes down the road my engine over heated comes to find out the coolant was empty. My wiper blades also no longer work and worked perfectly fine before going. They would not fix or look at the wiper blades without charging us another $165 diagnostic fee. Not trustworthy service and extremely expensive! They do not care to fix their mistakes/ or give full refunds for their mistakes. More

It took 2 trips back for the service department to clean off old oil from underneath my vehicle after an oil change that keep dripping on my garage floor. They finally got my truck cleaned up (I cleaned m off old oil from underneath my vehicle after an oil change that keep dripping on my garage floor. They finally got my truck cleaned up (I cleaned my garage floor 3 times) but it caused a lot of inconvenience and mess. I will state however this was the first time this happened. Usually pretty good service. More

Fast and friendly and did everything I asked and didn't push extra services or parts like other shops do push extra services or parts like other shops do More

Peggy did a great job! I leased exactly what I wanted! She was awesome start to finish I leased exactly what I wanted! She was awesome start to finish More

I showed up at your dealership 5 minutes past closing. The three ladies were more than kind to me. I wanted to drops off my truck and get rental for the next day. They said they could care of my truck rig The three ladies were more than kind to me. I wanted to drops off my truck and get rental for the next day. They said they could care of my truck right then. Remember I was 5 minutes past closing. They took my truck and changed the oil rotated the tires and not once made it seem like it was an inconvenience to do. I don’t know who the mechanic was who did it but they are just as kind and courteous for taking care of me. Thank you all so very much. I have a 2024 2500 diesel ATV4! More

Usually good experience, but last oil change not smooth. New Service writer needs more training New Service writer needs more training More

Good salesman good service unless you want more in oil change then it gets a little more challenging change then it gets a little more challenging More

People are friendly and very helpful showroom is clean service people were very personable and nice service people were very personable and nice More