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Lochmandy Auto Group - Service Center

Elkhart, IN

4.1
98 Reviews

98 Reviews of Lochmandy Auto Group - Service Center

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February 22, 2024

Lochmandy Motors service department was awesome as usual. I highly recommend them for anyone needing a service department. More

by oilert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Lochmandy Auto Group responded

Thank you for your kind review, Travis! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

February 22, 2024

The people are very nice. Mechanics are good. Lochmandy is very nice to let me bring my dog More

by VCWESTiE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Vicki! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

February 21, 2024

Work is done promptly and car is given back when promised plus service adviser goes over every detail about what looks good and what to pay attention for whether it's brakes or tires needing replacement More

by carldielijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, Carl. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

February 19, 2024

The people in your service department was excellent, but I have a hard time trusting the work being done. If you have a question why, call me. More

by hahns0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember her name.
Feb 19, 2024 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

February 16, 2024

They did a great job. Explained what was needed and took care of it quickly. More

by brown1912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group, Nathan! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

February 15, 2024

I'm having a problem with my ABS braking system on my Jeep. They worked on it for 5hrs. $800 worth. Lights are back on. So I have to schedule another appointment, and they're going to want more $$$, Th More

by mikelemmerhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob service manager.
February 15, 2024

Great service got me in, in a timely fashion and got me out super quick as well. Identified my issue very quickly and fixed it same day. More

by zach.robertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Lochmandy Auto Group responded

Thank you for your kind review, Zachary! We are so glad to hear that you had a positive experience with us and that your vehicle is running great. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

February 07, 2024

I had a $250. 00 headlight installed and it did not work. I returned to a few days later after I discovered the problem and had to get an appointment to get someon More

by karenrohman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 09, 2024 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, Karen. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

February 05, 2024

Great dealership with great people! They will go the extra mile to make sure that the customer is happy with their purchase. More

by ksage0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Harman
Feb 06, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review, Kent! We are so pleased to hear that you had an outstanding experience with us. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

January 31, 2024

We had our Jeep in for repairs due to an accident and from start to finish everyone was pleasant and professional. The repair was excellent. We ask if we could have the car serviced while it was there an More

by ltlehman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Lochmandy Auto Group responded

We are so glad that you had such a great experience at Lochmandy Auto Group, Susan! We take great pride in providing top-notch customer service and quality vehicles, and it's wonderful to hear that you were able to benefit from that. Thank you for your kind words!

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