Lokey Kia

The people were friendly, told me what was wrong, gave me a loner while my car was fixed and called when completed. a loner while my car was fixed and called when completed. More

Always clean,courteous staff,prompt svc,thorough details of work completed,as well as proposed. of work completed,as well as proposed. More

Didn't fix my horn and never got back with me on the right time they could right time they could More

I had to go back to the dealership several times because the vin number on the paperwork was wrong. Had to resign all the paperwork then had to go back again because the Finance guy wasn’t there when they t the vin number on the paperwork was wrong. Had to resign all the paperwork then had to go back again because the Finance guy wasn’t there when they told me he would be. Then “Jason Gold” keeps forging my signature and creating multiple maintenance appointments for me. Also haven’t heard anything about my wife’s referral bonus. More

Me and my fiancee purchased a vehicle i wanted . vehicle was flawless and delivered to me in pristine condition vehicle was flawless and delivered to me in pristine condition More

I have waited over a month and a half since my 60,000 mile service in which your service department messed up and fluids ended up in my taillights! June 18th and STILL not completely resolved. Gone in a mile service in which your service department messed up and fluids ended up in my taillights! June 18th and STILL not completely resolved. Gone in a total of 4 times for this car and absolutely ridiculous I have this issue still. And, no surprise, fluid is back in my taillight since your department and shipping department can’t package a box right for my taillight parts. Still waiting for a phone call for the new parts to come so the job can be finished but, definitely, will not hold my breath. Worst experience I have had at any dealership so bravo. East Florida, South Dakota, Arizona, North Carolina….even Tampa Kia service….not ONE issue like this so, once again, bravo. More

Great dealership and staff. I would definitely recommend Lokey Kia to anyone. The service makes it very easy to set up an appointment and the car is always ready when promised. I would definitely recommend Lokey Kia to anyone. The service makes it very easy to set up an appointment and the car is always ready when promised. More

I always get great service at Lokey Kia. Everyone is so helpful and friendly thanks Everyone is so helpful and friendly thanks More

The service department has terrible customer service! I walked in and they didn’t greet or even acknowledge me until they were done with their personal conversation. I was told on the phone when I made t I walked in and they didn’t greet or even acknowledge me until they were done with their personal conversation. I was told on the phone when I made the appt that the courtesy ride could get me home if I lived within 15 miles. When I got to the dealership to leave my car with no ride arranged and a plan for the courtesy ride to take me home, I was told that it was only within 10 miles and there was nothing they could do about it. He also said to me, I don’t know why you were told that but at this time in the day they won’t give you a ride, maybe if it was earlier. No apology or even acting like he cared. I ended up having to get rid of my Kia within a couple days of bringing it in for service, I didn’t want to put anymore money into fixing that car, it’s been a nightmare. But because of the issues with the car and the rude service department I refused to buy a Kia and don’t ever plan to buy another one again. More

Fantastic customer service and care! Never have any issues at this location. Always friendly and offer shuttle if needed. Never have any issues at this location. Always friendly and offer shuttle if needed. More