Lokey Kia

Awesome as usual. Always a great experience. No guessing. Upfront pricing. Service team sho8 great customer service all the time especially Dave. Extremely happy with my service. Upfront pricing. Service team sho8 great customer service all the time especially Dave. Extremely happy with my service. More

The dealership has very helpful courteous & professional staff. They keep in touch with me & advise me of my service updates & let me know if there’s anything I need to do to take care of my car. staff. They keep in touch with me & advise me of my service updates & let me know if there’s anything I need to do to take care of my car. More

I love going there and can’t wait to finally go back and have them baby up my car. I’m behind because of money and they understand; and are empathetic. Thank you! I never worked with a dealership like the have them baby up my car. I’m behind because of money and they understand; and are empathetic. Thank you! I never worked with a dealership like these folks from the front door to service. It’s all equally as amazing. More

Dave W In Service writer was great to work Professional Dave W In Service writer was great to work Professional but personal and kept me informed Vehicle took a little longer than expected And no one Dave W In Service writer was great to work Professional but personal and kept me informed Vehicle took a little longer than expected And no one wore a mask But overall good job More

I have gone for service a few times each time it was not a good experience. I schedule my oil change online. When I arrive they are several employees at the office and not one would greet or even acknowled a good experience. I schedule my oil change online. When I arrive they are several employees at the office and not one would greet or even acknowledge you. My first I thought well they may be overwhelmed since there was a few customers waiting. But my last visit I was the only one in that office with 3 people working. No one was on the phone or seemed to busy to even greet me. Finally after a good 10min. Yes I was very patient. I politely said excuse me can anyone help me. No one said a word. Silence . One of them looked at me then looked down. A few seconds later he finally told me it will be a minute but in a tone as if was such a bother to acknowledge me. I know the service is part of my purchase with them. But I decided I would rather pay then get treated as I did. I am a rather patient person and always believe that sometimes people have bad days but this has happened each visit. And to be honest you can see how they treat other customers that are from a different ethnic group so much better. They make it so obvious. Too bad because my sales man that sold me the car was awesome. He should probably think of going elsewhere he is losing customers due to the lack of great customer service at the service dept. More

it was ok. service dept was a mess. didnt seem to bother anyone. sales had boxes of records everywhere. outside of needed conversation no one said a word. very unwelcoming. folks looked pissed off bother anyone. sales had boxes of records everywhere. outside of needed conversation no one said a word. very unwelcoming. folks looked pissed off to be there. so much different then when others were in charge there More

Very nice people and service is great. They don't try to run up a bill on you. They only suggest what your car may need to keep rolling down the road. run up a bill on you. They only suggest what your car may need to keep rolling down the road. More

Georgette is extremely professional, taking care of her customers as if they are family. She represents Lokey Kia very well and is the reason I continue to do business with the dealership for repairs on m customers as if they are family. She represents Lokey Kia very well and is the reason I continue to do business with the dealership for repairs on my Sportage. More

Georgette was awesome! Always friendly and funny a pleasure to work with. I keep coming back because she is there, and will continue to do so pleasure to work with. I keep coming back because she is there, and will continue to do so More

Georgette is always been a great service manager to all my service issues, thanks to her she has accomplished things that no one could have done it. Thanks for her I am a satisfied customer at KIA LOKEY my service issues, thanks to her she has accomplished things that no one could have done it. Thanks for her I am a satisfied customer at KIA LOKEY More