Lokey Kia

Excellent The communication and coordination done by Georgette was amazing. She was on top of sending me updates on parts, timing, etc. Typically the customer h The communication and coordination done by Georgette was amazing. She was on top of sending me updates on parts, timing, etc. Typically the customer has to do the follow up. More

New tires and oil change I have felt comfortable with Lokey KIA from day one. Friendly, courteous and highly skilled staff! My sales and service experience have all been gr I have felt comfortable with Lokey KIA from day one. Friendly, courteous and highly skilled staff! My sales and service experience have all been great! More

OIL CHANGE 90 minutes to get an oil change that I scheduled 3 weeks ahead of time is way too long to wait for an oil change. The employees there did keep us inf 90 minutes to get an oil change that I scheduled 3 weeks ahead of time is way too long to wait for an oil change. The employees there did keep us informed and were very cordial. The Lockey oil change process is just lacking. Not an employee issue. More

Excellent customer service Georgette was very helpful and courteous. She was very knowledgeable and kept me informed of length of appointment and recommended some things to budg Georgette was very helpful and courteous. She was very knowledgeable and kept me informed of length of appointment and recommended some things to budget for to keep the car running well. More

Meeting the timeline I wish I could remember her name, but I am having a senior moment. She knew that I had somewhere to be; it looked like I might need to cancel the appo I wish I could remember her name, but I am having a senior moment. She knew that I had somewhere to be; it looked like I might need to cancel the appointment. She said I will do what I can....that we have master mechanics that can get it done....and they did. More

Great experience! Ramon was my salesman and he made the process easy and fun. He was very honest and up front. He made the process easy and stress free. Ramon was my salesman and he made the process easy and fun. He was very honest and up front. He made the process easy and stress free. More

New car I had an excellent experience with Robert and Pernell on Saturday. Both of them answered all of our questions and Robert made sure that I was able t I had an excellent experience with Robert and Pernell on Saturday. Both of them answered all of our questions and Robert made sure that I was able to get the car that I esnted. More

Dan the Man Salesman listened to our needs and called us back to let us know he found what we asked for! It was great working with an honest salesman. Salesman listened to our needs and called us back to let us know he found what we asked for! It was great working with an honest salesman. More

Lease turn in It was not Stanley. Cannot even get the name right-that alone is bad customer service You would think that files would be uodated. Thanks It was not Stanley. Cannot even get the name right-that alone is bad customer service You would think that files would be uodated. Thanks More

2019 Kia Optima SX Excellent dealership. Josh and Ben went out of their way to find the vehicle I wanted. Stayed late just to make sure everything went ok. Thanks Lok Excellent dealership. Josh and Ben went out of their way to find the vehicle I wanted. Stayed late just to make sure everything went ok. Thanks Lokey More