Lokey Kia

They do it right Been a customer for ten yrs or so. Mr. Lokey makes his money, but he makes you feel good while he's doing it to you. Have you read the questionable Been a customer for ten yrs or so. Mr. Lokey makes his money, but he makes you feel good while he's doing it to you. Have you read the questionable charges in your lease agreement? These cost Lokey a star. Otherwise, I have no complaints. Last time, Pernell (then a sales manager) must have worked for two hours to get the car I wanted for the payment I wanted at 2.75 interest--even though I had just an ok credit score. Service is very good and service managers are professional and friendly. As good a place as I expect to find. More

Disappointed in Service Department I made an appointment for an oil change which I made at least 2 weeks in advance. The day of my appointment I dropped my vehicle off and returned seve I made an appointment for an oil change which I made at least 2 weeks in advance. The day of my appointment I dropped my vehicle off and returned several hours later to find my oil had not yet been changed and my car was sitting in same spot as when I dropped it off. When I asked about this I was told we had to handle the people waiting first. Even though I had a pre-scheduled appointment. This was extremely frustrating and very disappointing. I asked to speak to service manager and he did get my car done immediately and offered a tire rotation for my next visit which I really don’t need. I get free tire rotation at the place I bought my tires from so this really doesn’t help me. More

My experience could have been better, unfortunately. I Scheduled tire rotation and oil change. When I arrived I doubled checked that both things would be done. I waited almost 3 hours for my oil change a I Scheduled tire rotation and oil change. When I arrived I doubled checked that both things would be done. I waited almost 3 hours for my oil change and the tire rotation wasn’t even completed. I asked the service advisor about it when I realized it wasn’t completed and he just looked at the paper Work and said, yeah, it wasn’t on there. There was no mention of making sure it get completed or apologizing. I also feel it shouldn’t of taken 3 hours for a simple oil change. They also asked if i wanted the car washed and I said yes. The car didn’t appear in any way to be washed when I picked it up. The service advisors all made sure though to let me know to give them all 5 stars on the survey I’d be receiving. I was upset by my experience so I called the service manager and he was apologetic and offered a free tire rotation when I bring the vehicle back. To be honest, the next time I need something done I will take the car elsewhere... my overall experience wasn’t great. More

Service writer Tom is an excellent guy The sales staff the service department very friendly good place to buy a car had good service when I had a Nissan excellent !Lokey. Isthe best in serv The sales staff the service department very friendly good place to buy a car had good service when I had a Nissan excellent !Lokey. Isthe best in service and sales!😀 More

Great Tanoka and Pernell were awesome. Easy to work with and great personalities. Really appreciate their work and would recommend to anyone. It was a goo Tanoka and Pernell were awesome. Easy to work with and great personalities. Really appreciate their work and would recommend to anyone. It was a good experience. More

Highly recommend Lokey! From the initial phone conversation, through text messaging and then the in-dealer experience, Robert (Internet Sales Manager) was honest, fair and re From the initial phone conversation, through text messaging and then the in-dealer experience, Robert (Internet Sales Manager) was honest, fair and respectful. The process was painless - from the negotiating to the finance (with Pernell), the folks at Lokey were always professional and friendly. I didn't feel was if I was at a (very busy) card dealership. They've earned my repeat business, even though they're more than an hour from home. More

Thanks! Went in with my car making noises. They helped me without an appointment in a timely manner. The service waiting area is clean and stocked with compl Went in with my car making noises. They helped me without an appointment in a timely manner. The service waiting area is clean and stocked with complimentary snacks, coffee , and water. Very satisfied customer More

Lousy all around. Lousy Free car wash. Thanks for the scratch! I left the car there, all week, so a quote could be put together, you never followed through. I’m alre Lousy Free car wash. Thanks for the scratch! I left the car there, all week, so a quote could be put together, you never followed through. I’m already NOT looking forward to the next time I have to get my oil changed. More

Knowledgeable Salesman Csaba provided us with an excellent experience at Lokei Kia. His experience from his years of sales made him great to work with. Csaba was very genuin Csaba provided us with an excellent experience at Lokei Kia. His experience from his years of sales made him great to work with. Csaba was very genuine and honest, we trusted what he told us. Our only issue was with a manager from the Kia office named Ryan. He was a very smarmy, dishonest person. He kept interjecting himself in our sale and we did not trust him at all. Once we agreed on the sale we had to wait for the finance manager for a bit and every time we walked by Ryan he pretended he didnt even know us. What a snake. He needed to disappear. Everyone else we have interacted with since the sale have been great. More

Great Customer Service Dave Woodman does outstanding work when it come to dealing with getting customers satisfied. When he work with his customers he knows exactly what nee Dave Woodman does outstanding work when it come to dealing with getting customers satisfied. When he work with his customers he knows exactly what needs to be done. More