Lokey Kia

Service writer, Isabela They took care of my concern,on the vehicle.the The writer asked if other concerns,none at this time. They washed and cleaned the vehicle,that was gre They took care of my concern,on the vehicle.the The writer asked if other concerns,none at this time. They washed and cleaned the vehicle,that was great. More

Lacking in service I have been there a few times for my lifetime oil change warranty. All three times I told them I had to go to work and ask how long it would be and th I have been there a few times for my lifetime oil change warranty. All three times I told them I had to go to work and ask how long it would be and they said an hour and a half to do the change and the car wash. Each time, after at least an hour and a half, I was informed of recommended service to my car and then asked if I wanted the wash again. When I said yes, I was told it would be at least another 45 minutes and had to decline due to time twice. Also, while I was sitting, waiting for my vehicle a salesman approached me, asked me if I knew car prices would be going up by 25% soon because of some government tariff or something. I said I didn't watch the news and he continued to explain why if I was to buy a new car, now is the time and I should look at one now and then called a salesman over. Uncomfortable to say the least. More

Excellent The staff is courteous and patient They always have a smile They are great about letting me know the wait time and if there will be any issues The staff is courteous and patient They always have a smile They are great about letting me know the wait time and if there will be any issues More

Called 3 times, left message, never got a return call #3 said I declined service. What service did I decline? I wasn't told it needed service. Service Advisor Zach Leclair on ticket. Cell listed #3 said I declined service. What service did I decline? I wasn't told it needed service. Service Advisor Zach Leclair on ticket. Cell listed More

Longest oil change and brake service Made an appointment for 8 am brought my car in at 7:30 dropped it off the lady said come back in about 2 hours maybe 2 and half hours. Fine , come bac Made an appointment for 8 am brought my car in at 7:30 dropped it off the lady said come back in about 2 hours maybe 2 and half hours. Fine , come back 4 hours later ( due to not having a car had to wait for a ride ) I get there expecting my car to be finished and my car is still being worked on the breaks have not even been touch only inspected which I already knew my breaks were worn reason for me making an appointment, so I leave in frustration as the guy says would you like to reschedule your breaks to be done another day ? This was a breaking point left told them to call me when my vehicle was ready for pick up 2 and half more hours later my car finally has the front breaks done and a oil change ( also they did an unexpected realignment which was nice of them ) but all day they had my car from 7:30 in the morning to 4 pm for a simple oil change and two front breaks to be done terrible service, they also did not even resticker my car for a next service due date or reprogram my car for it to tell me when service was due. I’m very unpleased which is unfortunate because I’ve been here before and they were on top of things this time it felt as if they didn’t care about any of that More

Friendly Everyone was very friendly and no added pressure. They really work with you to get the deal you want or need. Would recommend to anyone to check them Everyone was very friendly and no added pressure. They really work with you to get the deal you want or need. Would recommend to anyone to check them out. More

Easy and pleasant Jermaine was an excellent sales associate. This was the Easiest car buying experience I have ever had. Jermaine, Brent and Robert were the perfect tea Jermaine was an excellent sales associate. This was the Easiest car buying experience I have ever had. Jermaine, Brent and Robert were the perfect team. I will recommend Lokey to anyone looking for a car and definitely go back for next purchase. More

Great service! Jermaine Nelson our Sales Rep, was professionally helpful and friendly to deal with. He heard us out, answered our questions and helped us make deci Jermaine Nelson our Sales Rep, was professionally helpful and friendly to deal with. He heard us out, answered our questions and helped us make decisions on the style of car we were looking for. More

Excellent service Great customer service,always prompt courteous service.Derek is great to work with. It is great being able to schedule an appointment and Saturday hou Great customer service,always prompt courteous service.Derek is great to work with. It is great being able to schedule an appointment and Saturday hours are helpful. More

Great service from lokey I always get great service in a timely manner. Dave has been my service advisor for years and he's very polite and efficient. And of course I love the I always get great service in a timely manner. Dave has been my service advisor for years and he's very polite and efficient. And of course I love the free oil changes :) More