Lokey Kia

Excellent Robert did a great job with us! He was very professional and friendly. We had an excellent experience at your dealership and we will come back in the Robert did a great job with us! He was very professional and friendly. We had an excellent experience at your dealership and we will come back in the future. More

Customer Service Beyond Belief My car-buying experience was incredibly positive. Not only did the three gentlemen who helped me, Jason Gold, Ryan McMahan, and Rob Nelligan, get me a My car-buying experience was incredibly positive. Not only did the three gentlemen who helped me, Jason Gold, Ryan McMahan, and Rob Nelligan, get me a great Kia Optima at a great rate, they went beyond merely selling me a car to show compassion and concern for a situation in my life. They went out of their way to make sure everything was done in a way to ensure that I would be fine. These gentlemen were not only great at their jobs; they were great human beings. More

Long wait Unexpected flat, and I couldn't get a hold of anyone when I called to check my warranty and their prices. Was told 90 mins to finish the service, and Unexpected flat, and I couldn't get a hold of anyone when I called to check my warranty and their prices. Was told 90 mins to finish the service, and even though that is already a long time, they took longer. Give it some effort, guys. People don't want to be here. More

Amazing non hassle experience Josh the manager and my best salesman Robert gave me an amazing experience .there very upfront and non agressive and push to give u the best car buyin Josh the manager and my best salesman Robert gave me an amazing experience .there very upfront and non agressive and push to give u the best car buying experience . I'm a customer for life.... Thank u so much for all your help. Joseph m Derr More

Service to Trade In Went to have the air conditioning in our 2014 Kia Sorrento serviced. While waiting for the repairs to be completed, met a very friendly Kia rep, Ryan Went to have the air conditioning in our 2014 Kia Sorrento serviced. While waiting for the repairs to be completed, met a very friendly Kia rep, Ryan McMahan. We shared the experience of our two previously purchased Kia Sorrento. He asked if he could share the new technologies of the 2018 models and advised us how the cars are now being built to accommodate the areas of where they will be driven. We met with sales rep Jason Gold who showed us a new Kia. We were impressed. We then conversed with Jim Braley who was most professional and helpful with the contemplation of purchasing a new Kia. While my husband and I had no intention of trading in our car, we made the decision to purchase the new 2018 Kia Sorrento. Must also compliment the friendliness and professional of the business manager Sam Plana. This is the 4th car we have purchased from Lokey Kia - my daughter's Kia Soul and our third Kia Sorrento. Highly recommend this dealership and the employees we have rated. More

5-Stars Easy scheduling. Courteous assistance. Clean environment. Fast service. Free car wash is a welcome option. Shuttle service to nearby businesses is a Easy scheduling. Courteous assistance. Clean environment. Fast service. Free car wash is a welcome option. Shuttle service to nearby businesses is a nice bonus. I'm a satisfied customer. More

Brought a car Very friendly very helpful and overall very professional . And after he d delivered my car to me he showed me how everything work and helped me set u Very friendly very helpful and overall very professional . And after he d delivered my car to me he showed me how everything work and helped me set up everything More

I needed service because one of my tires was on low air I felt even though it was late in the afternoon my problem was handled very good. I was told my tire could not be patched and had to purchase a new ti I felt even though it was late in the afternoon my problem was handled very good. I was told my tire could not be patched and had to purchase a new tire. I waited about an hour and had the car back about 6:30pm. More

Lokey Kia treats customers fair and honest Thank You Malcom Shavers helped very much towards the end of the deal and I would recommend you walk into the dealership and ask for him. Commendable guy. Fiv Malcom Shavers helped very much towards the end of the deal and I would recommend you walk into the dealership and ask for him. Commendable guy. Five stars! Jim Braley is a very good GM maybe the best in all of Tampa Area 100% he will do whatever he can to help a customer feel like they can get the car of their dreams. Pernell Harrigin is a super nice guy he is good team member and will treat you good. More

Could not complete a simple oil & rotation. Went in for a oil change & tire rotation. When my car was finished, I double checked my tires & went in to talk to the service rep. I told him I think Went in for a oil change & tire rotation. When my car was finished, I double checked my tires & went in to talk to the service rep. I told him I think they forgot to rotate the tires. He insisted that they rotated the left rear & right front. I told him that I had been standing around the back the entire time because I smoke, saw no tires rotated. He did not want to look at my car to see what I was talking about, he just wanted to prove me wrong. Finally, he went to talk to the service tech. When he came back, all he said was " Give me your keys". I can't trust anything to be done to my car at this point and I left. More