Lokey Kia - Service Center

Wonderful service and excellent customer care. My car required a part that needed to be ordered and the team was in constant contact with me about the status of the part and the repair. They were My car required a part that needed to be ordered and the team was in constant contact with me about the status of the part and the repair. They were very professional and knowledgeable and simply courteous, efficient and went the extra mile. I would highly recommend them to anyone. More

I have had my fair share of issues with my vehicle but I am confident that Lokey Kia will be there to help me. Dave is the reason we keep coming back. He doesn’t take advantage of us and try to oversell thi am confident that Lokey Kia will be there to help me. Dave is the reason we keep coming back. He doesn’t take advantage of us and try to oversell things. More

I went to Lokey Kia a few days ago and had a great experience with Robert Campbell he took care of all m y needs with a friendly and cheerful attitude you staff and service is second to non thank you experience with Robert Campbell he took care of all m y needs with a friendly and cheerful attitude you staff and service is second to non thank you for the great service More

Unprofessional. Apathetic. Discourteous. I have owned my Kia Sportage for a total of 2 months and haven’t even been able to drive it for a consecutive 2 weeks. I Apathetic. Discourteous. I have owned my Kia Sportage for a total of 2 months and haven’t even been able to drive it for a consecutive 2 weeks. It is continuously breaking down. I have given the opportunity to Kia to right these wrongs time and time again and we are coming up on a third month without my car. The first time my car broke down the service advisor accused ME of putting diesel fuel in a car that a diesel fuel pump would NEVER even fit into. However they brought me a loaner car and I gave them a chance. The car broke down for a second time, a week after the first time and one of the sales men said “this is becoming a nightmare”. The situation and customer service got progressively worse. The first time the car broke down they had it towed to the dealer. This time not only did they want ME to pay for the tow truck, they also would not bring me a loaner as they did last time. I had to have someone drive me to pick one up. It’s has been another 4 weeks and they STILL cannot figure out what is wrong with my car. They are now saying they need to drive my car for another week to figure it out. I am a compassionate and understanding person but Kia has been non-communicative and out right unethical during this whole process. More

Fit me in for a new battery since mine had needed a jump from roadside assistance. from roadside assistance. More

They covered a repair under warranty on my stingergt2. I did not have to wait long. I did not have to wait long. More

I Will recommend loky Kia to friend and family there friendly clean location they'll come out to ask if you need any assistance friendly clean location they'll come out to ask if you need any assistance More

Always courteous and professional, Kia offers prompt and trusted service and a comfortable waiting area with free refreshments. trusted service and a comfortable waiting area with free refreshments. More

I had a warning light come on the dash. So, I took it to Lokey and they determine what the problem was and fixed the problem while I waited. Very pleased with the workmanship and the frien So, I took it to Lokey and they determine what the problem was and fixed the problem while I waited. Very pleased with the workmanship and the friendliness of the staff. More

This was my 1st time to visit Lokey Kia. It was very simple to get my oil change info and the Service Dept. was excellent. It was very simple to get my oil change info and the Service Dept. was excellent. More