Lokey Kia - Service Center

Great customer service and shuttle service. very Great customer service and shuttle service. very friendly and nice. Very helpful. good work on van. Also parts department was nice and answered all Great customer service and shuttle service. very friendly and nice. Very helpful. good work on van. Also parts department was nice and answered all my questions. More

I always have a good experience here. Everyone is pleasant and helpful. The service department does an excellent job. It us always nice when I come here. pleasant and helpful. The service department does an excellent job. It us always nice when I come here. More

They are very prompt, friendly, and helpful. The waiting area is nice with snacks and drinks. And someone always checks to see if you're ok. waiting area is nice with snacks and drinks. And someone always checks to see if you're ok. More

I was very impressed with Jeremy the mechanic who worked I was very impressed with Jeremy the mechanic who worked on my vehicle my service manager arranged for me to speak with him and he explained everythi I was very impressed with Jeremy the mechanic who worked on my vehicle my service manager arranged for me to speak with him and he explained everything to me to a T and together we came up with a great plan to help troubleshoot my problem with my 2011 minivan . Jeremy the mechanic is just like a doctor who helped me to troubleshoot my minivans needs on which l enjoy my minivan very much I also observed him handling other people on answering everyones questions in a very professional manner and he knew exactly what he was talking about . He was very sincere and courteous and was focused on the service that he gives to your dealership More

Everything fine except we are now missing a royal blue valve stem cover which was inadvertently left off and it would be nice if we could have cover mailed to us instead of making a long trip valve stem cover which was inadvertently left off and it would be nice if we could have cover mailed to us instead of making a long trip More

Upon arrive I found the service department to be courteous, well organized and the waiting area was clean and comfortable. I was very impressed with the wait time courteous, well organized and the waiting area was clean and comfortable. I was very impressed with the wait time More

The best car dealer ever Oh Jermaine and Tanaka is the The best car dealer ever Oh Jermaine and Tanaka is the best always on top of their game warm and welcoming at all times when we come to visit I alwa The best car dealer ever Oh Jermaine and Tanaka is the best always on top of their game warm and welcoming at all times when we come to visit I always get what I want they always go above and beyond to make sure that I am satisfied thank you Low key Kia Clearwater More

I brought the car in because I get free oil changes for life. I knew I had tire issues and asked that they check them as well as my brake pads. I did not have an appointment that day so I appreciated that life. I knew I had tire issues and asked that they check them as well as my brake pads. I did not have an appointment that day so I appreciated that they took me in and the time quoted for completion was on time if not sooner. When they called me, they told.me that my one tire needed a plug and quoted me $40. He said the other tire had a leak too.close to the tire wall and recommended replacement. In addition, he said that I needed front and rear brake pads and rotor servicing and quoted me a very expensive quote.I didn't expect a cheap quote but I do my homework before I det things serviced.I know that I can buy brake pads for about $30 front and $30 rear..I can bring my car to Ice Cold Auto with my parts and they would charge me $150 for labor..totaling $215 as compared to Kia's quote of $600. I would never pay $40 for a tire plug..I went to a small mom.and pop tire place in Clearwater and he plugged both tires for $10 total and said I had no leak on the tire that the leak was too close to the tire wall. More

Needed to take out driver's seat told them don't take out until check to make sure you have right part. They took out anyway and scratched door panel. Sill plate and cover.now I have a used veh.6 no old.than until check to make sure you have right part. They took out anyway and scratched door panel. Sill plate and cover.now I have a used veh.6 no old.thanj you for the bad service. More

This was my first visit to Lokey Kia with the vehicle I leased in another state. Michael helped me navigate the maintenance benefits and explained the process. Service was efficient and thorough. Thank you leased in another state. Michael helped me navigate the maintenance benefits and explained the process. Service was efficient and thorough. Thank you! More