Lokey Kia - Service Center

I love the customer service at the Clearwater location. This location is much better than the St.Petersburg location. I will come here from now on. This location is much better than the St.Petersburg location. I will come here from now on. More

Great service. Tim was very helpful answering questions I had about the car. Took time to make sure I had no more questions. Also, told me to contact him if I had any more questions. had about the car. Took time to make sure I had no more questions. Also, told me to contact him if I had any more questions. More

Professional staff and timely service, was very happy with the dealer and their work performed on the car. Glad I selected Lokey for the service with the dealer and their work performed on the car. Glad I selected Lokey for the service More

The service dept is very accommodating and have qualified, friendly staff! qualified, friendly staff! More

I wasn’t happy At first I show the people at the service I wasn’t happy At first I show the people at the service office a broken key ( the blade only was broken ) the guy asked me how much mileage I told I wasn’t happy At first I show the people at the service office a broken key ( the blade only was broken ) the guy asked me how much mileage I told him 42 k And year 19 he said ok it is covered And as I am waiting in the waiting area a girl showed up her name is JUSTINA she was very very rude and yelled at me and asked who told you it is covered I told her it’s your colleague at the front office go ask him then she went and came back and said no he is wrong it is not covered In a way I didn’t like it Also after my car service was done she handed me the keys in a rude way she meant not to walk me to my car I’m waiting for ur response guys otherwise I’m coming in person to see who runs that location I’m really pissed off More

Lokey service has Quick courteous service!! Great customer service and updates. Went in for an oil change and needed tired and brakes. Shuttle service was a plus!! customer service and updates. Went in for an oil change and needed tired and brakes. Shuttle service was a plus!! More

Was notified 3 months ago about a recall part that could cause a fire in my car. It took weeks to get an appt. When I finally did they said they never ordered the part because they wanted to make sure I wou cause a fire in my car. It took weeks to get an appt. When I finally did they said they never ordered the part because they wanted to make sure I would come in for the service appt. WHAT?! Then they made me wait several more weeks for a new appt. When I came in the second time they weren’t even sure they had the part and had to check. Why would you not order a recall part when I had an appt? This is the second dealership I’ve had issues with ( first was Lokey Kia). I will never buy another Kia again and wouldn’t recommend one to anyone either. More

Good service , made appointment was on time , will continue to use Kia service , service advisor was very helpful and knowledgeable, price of maintenance keeps raising , nothing you can do about it, o continue to use Kia service , service advisor was very helpful and knowledgeable, price of maintenance keeps raising , nothing you can do about it, overall great service. More

Everyone is very helpful and makes sure you are kept up to date on status of your repair. Courtesy shuttle is a nice feature too. to date on status of your repair. Courtesy shuttle is a nice feature too. More

Friendly and quick. The gentleman who I worked with answered all my questions. AND…my car was returned washed and vacuumed! The waiting area was comfortable with coffee and danish. answered all my questions. AND…my car was returned washed and vacuumed! The waiting area was comfortable with coffee and danish. More