Lokey Kia - Service Center

Since I purchased our car there, we have experienced professional service at this dealership. I also like the option of taking a shuttle to the mall and the provided coffee. professional service at this dealership. I also like the option of taking a shuttle to the mall and the provided coffee. More

Great experience after not so good experiences in the past wiith Another dealership. A special thank you to Justine who kept me well informed from the minute I want in the door until I left past wiith Another dealership. A special thank you to Justine who kept me well informed from the minute I want in the door until I left More

I always get great service. David Woodman does an great job. He patiently explains everything which I appreciate. He also will pull my car out when it is in a tight spot when it is time to leave. A very job. He patiently explains everything which I appreciate. He also will pull my car out when it is in a tight spot when it is time to leave. A very kind thing to do. More

I was there because of a recall I received about my Kia Sorento. It was very busy, and quite confusing as to where I was to park my car. The dealership provided me with a courtesy ride back to my home, whi Sorento. It was very busy, and quite confusing as to where I was to park my car. The dealership provided me with a courtesy ride back to my home, which I appreciated. More

Service manager Dave handled things great. Very in communication on how appointment was going and even got my car washed for me. Always takes great care of me. communication on how appointment was going and even got my car washed for me. Always takes great care of me. More

The work was completed in a timely manner. Dave, my service advisor, explained the service that was needed and that it was covered under an extended warranty. Everyone I encountered in the service depa service advisor, explained the service that was needed and that it was covered under an extended warranty. Everyone I encountered in the service department at Lokey was courteous, helpful, and professional. More

Wonderful! Car broke down and fixed it, thankfully under warranty. Wish they would communicate about what is going on with my car more. I was kinda left out of the loop. warranty. Wish they would communicate about what is going on with my car more. I was kinda left out of the loop. More

Always busy and a wait. Workers under pressure. They were honest and did only what needed to be done at the time. I appreciate that. honest and did only what needed to be done at the time. I appreciate that. More

I dislike it and hate when I have to bring my car there. Very unfriendly people and talk to like your stupid. Just feel could be more respectful Very unfriendly people and talk to like your stupid. Just feel could be more respectful More

Last visit for 5 years of Kia Soul. I love it. I Plan on a new one. BUT NEVER FROM LOKEY! I had very slightly warmer a/c. Drop off come back $$1500 repair suggested. Fixed for $165 at very reputable service a new one. BUT NEVER FROM LOKEY! I had very slightly warmer a/c. Drop off come back $$1500 repair suggested. Fixed for $165 at very reputable service. I also noted other issues NOT THERE BEFORE VISIT. Will never recommend LOKEY! Heard from others it is a common complaint More