Lokey Kia - Service Center

Lokey Kia is always great. Great coffee, solid donuts, and usually take good care of my car. I take it in nice and clean and they typically return it in the same shape which is always a plus. and usually take good care of my car. I take it in nice and clean and they typically return it in the same shape which is always a plus. More

Very well run ! Staffed by professional workers that are knowledgeable and courteous. Would recommend to anyone that was looking for a new or used vehicle. Keep up the good work knowledgeable and courteous. Would recommend to anyone that was looking for a new or used vehicle. Keep up the good work More

Every time that I’ve been to Lokey Kia, the customer service has been great! Matt serviced my car this time and was friendly, knowledgeable, and professional. Thanks to everyone there for always making service has been great! Matt serviced my car this time and was friendly, knowledgeable, and professional. Thanks to everyone there for always making my visit painless. More

I love this dealership, they always take care of me and the care of my car with great respect. They treat you as a family member. They do an excellent job on my oil changes every time I come in. Keep up the care of my car with great respect. They treat you as a family member. They do an excellent job on my oil changes every time I come in. Keep up the good services. Thanks More

Fixed my radio /fuse problem.Still working so they must Fixed my radio /fuse problem. Still working so they must have done it correctly. Friendly ,knowledgeable staff at the front desk . And I got cour Fixed my radio /fuse problem. Still working so they must have done it correctly. Friendly ,knowledgeable staff at the front desk . And I got courtesy shuttle More

Terrible they try fix one thing always break another- I was sold a lemon 2011 kia Optima! I've had everything break down on me past 5 years! Including my engine dying! I'm now left with low headlights (the was sold a lemon 2011 kia Optima! I've had everything break down on me past 5 years! Including my engine dying! I'm now left with low headlights (they have recall but GM refuses fix said passed a video test?) I now live with a serious vibration under my driver's seat they swear my water bottle shaking in car has nothing to do with Kia- I've owned this car going on 6yrs now and had multiple recalls whole time- but the car never gets fixed unless they can charge my extended warranty! Nightmare dealership I will NEVER BUY A KIA AGAIN! More

I appreciate Lokey for not charging me everything, they had a discussion will me about what needs to be done. Very honest and transparent. I will be coming back! had a discussion will me about what needs to be done. Very honest and transparent. I will be coming back! More

Everyone I dealt with was friendly and accommodating. I took my car in for its free oil change but it was also due for its 15000 mile service. Rather than just do that service which would have been over $3 took my car in for its free oil change but it was also due for its 15000 mile service. Rather than just do that service which would have been over $300 they did an inspection and found I only needed new wiper blades and an alignment (which I expected) More

I’m not happy with the dealership, I had a problem with my 2017 Kia Cadenza. They fix the problem but the door panel of the driver side of my Kia Cadenza was not put back correctly, I took it back to get i my 2017 Kia Cadenza. They fix the problem but the door panel of the driver side of my Kia Cadenza was not put back correctly, I took it back to get it fix, two hours later they call me an said I could pick up my car. I pick up my car and before I drove of the dealership i check the door but the problem still there, it’s hard for me to explain the problem of the door because I do not know the name of the piece that need to be replaced so the bottom of the door panel doesn’t come off that easy. I think it’s time to change dealership, it’s sad because I like a few people there but if the employees are not willing to take care the customer, what’s the point of going there. More

Extremely dissatisfied with service. Repairs made finally after 3 weeks. Rep did'nt make sure parts were ordered and not processing requests by insurance company. after 3 weeks. Rep did'nt make sure parts were ordered and not processing requests by insurance company. More