4,299 Reviews of Lokey Kia - Service Center
I had problems with my Kia while driving in town. I immediately drove over to Kia and asked for an inspection. They were able to figure out what was wrong quickly and it was, thankfully, not serious. T immediately drove over to Kia and asked for an inspection. They were able to figure out what was wrong quickly and it was, thankfully, not serious. They fit me in during a busy Saturday right before Christmas and I appreciate that so much! More
Not friendly at all, they do not step out of the office to say hello to the customer to make them feel welcome, ( COVID 19 had nothing to do with what I’m writing. He didn’t came out to see the reason why to say hello to the customer to make them feel welcome, ( COVID 19 had nothing to do with what I’m writing. He didn’t came out to see the reason why I was there. I had to repeat my problem, the only reason I still go there it’s because I live about ten minute from the dealership. I will never get a car from the dealership because both time they got mad at me I guess because I was asking too many questions or wait a long time for someone to show me a car. the only person that was really friendly was the driver that took me home. She was very nice, . More
Service was really bad. You could tell that they did not care about helping the customer. I honestly would not buy another Kia since this is the closest dealership to me and I don’t want to go back to their care about helping the customer. I honestly would not buy another Kia since this is the closest dealership to me and I don’t want to go back to their service department. More
We loved our experience with Lokey Kia. This is the 2nd car we have purchased from them .we love the fact that we get free oil changes for life! car we have purchased from them .we love the fact that we get free oil changes for life! More
The employees at Lokey Kia are very attentive. As soon as you come in someone is there to assist you. The repair to the car wad done well, and they gave me a loaner car in the meantime do I wasn't incon as you come in someone is there to assist you. The repair to the car wad done well, and they gave me a loaner car in the meantime do I wasn't inconvenienced. More
Dave’s help in the service department is much appreciated! He was fast, friendly, and super helpful! My master cylinder went out and he had my car up and running the next day! appreciated! He was fast, friendly, and super helpful! My master cylinder went out and he had my car up and running the next day! More
Had car in for service. Oil change. Friendly, service dept. work was completed in a timely manner. I will return for future service needs. Thanks dept. work was completed in a timely manner. I will return for future service needs. Thanks More
The service department is amazing, the work done quickly and very high quality. They are always very helpful and great at keeping you informed about what's going on. and very high quality. They are always very helpful and great at keeping you informed about what's going on. More
I dropped my car off concierge came up immediately then I went into service and they acknowledged me then I went into the waiting room with the TV's and comfortable chairs and sat there for about an half an went into service and they acknowledged me then I went into the waiting room with the TV's and comfortable chairs and sat there for about an half an hour until the service worker told me my car was done. There was no charge. The special Kia nut on each wheel where replaced too. I want to thank the mechanic for doing excellent work. Thank you Kia More