4,296 Reviews of Lokey Kia - Service Center
Dealing with Chris Cosgrove is a very good experience. He manages to explain clearly what is happening. I really do miss having the car washed. manages to explain clearly what is happening. I really do miss having the car washed. More
Service person was very personable. He assisted me in obtaining a spare key that was promised in February. Previously, I had been told I would have to prepay for the key and then be reimbursed. Only pr obtaining a spare key that was promised in February. Previously, I had been told I would have to prepay for the key and then be reimbursed. Only problem was a woman in waiting room without a mask, but had her dog with her. More
I purchased my 2013 Kia Soul from Lokey Kia and usually have it serviced there. Although many people do not trust dealers and have advised me against this I have always felt comfortable with them and find have it serviced there. Although many people do not trust dealers and have advised me against this I have always felt comfortable with them and find their prices acceptable for a foreign vehicle. More
I bought my Kia Soul new in 2011, and have had service there since that was just ok. Called on Tues, was able schedule an appointment within the hour. Chelsea was my service advisor and the service was there since that was just ok. Called on Tues, was able schedule an appointment within the hour. Chelsea was my service advisor and the service was outstanding! They have really upped their game with a great service team. I was also really impressed with the Parts Dept. helpfulness. Again, excellent customer service. Sandy S More
Had maintenance done on car. Chris was great!Can’t Had maintenance done on car. Chris was great! Can’t remember last name. He is courteous, caring and thorough ! I’ve worked with him before and it’ Had maintenance done on car. Chris was great! Can’t remember last name. He is courteous, caring and thorough ! I’ve worked with him before and it’s always been very positive. More
I’m long time customer of LOKEY KIA. For big or small job I always can count on Dave Woodman. His professional Customer Service is all the time outstanding. I always can count on Dave Woodman. His professional Customer Service is all the time outstanding. More
Very pleasant staff and experience. Enjoyed the short wait for the service department to complete my service. Even waited for the vehicle and enjoyed a cup of coffee. wait for the service department to complete my service. Even waited for the vehicle and enjoyed a cup of coffee. More
Always Great! Great customer service. Chris Cosgrove and Dave who work directly with the customers while the car is being serviced are the best! Any car I have purchased at Lokey has only been touched by t Dave who work directly with the customers while the car is being serviced are the best! Any car I have purchased at Lokey has only been touched by their service dept. More
Chris is always very knowledgeable and personable everytime I come in to get something serviced on my car! Excellent customer service as well! He deserves 10 stars!! everytime I come in to get something serviced on my car! Excellent customer service as well! He deserves 10 stars!! More
Chris was very helpful. He took care of everything in a timely manner. I appreciate his help very much. The entire service I received was very efficient. Thank you! timely manner. I appreciate his help very much. The entire service I received was very efficient. Thank you! More