Lokey Kia - Service Center

Happy owner I only have Austin work on my car. Exceptional service. Also appreciate Dave, service writer. 14 years, will only deal with Lokey.. everything is I only have Austin work on my car. Exceptional service. Also appreciate Dave, service writer. 14 years, will only deal with Lokey.. everything is excellent. More

Service center is efficient and friendly They communicated and were about estimated time and foresaw issues that might come up and communicated them clearly. My sales person gave me the exact They communicated and were about estimated time and foresaw issues that might come up and communicated them clearly. My sales person gave me the exact car I was looking for. More

Good service Always get the oil change done in a timely fashion. Friendly staff. Only get oil changes there so don’t really have any other comments. Always get the oil change done in a timely fashion. Friendly staff. Only get oil changes there so don’t really have any other comments. More

Friendly, eager to please, enthusiastic. They worked with me a lot to make the sale. I saw the hybrid, went home to research it and went back in a few days to maybe get a new car. They worked with me a lot to make the sale. I saw the hybrid, went home to research it and went back in a few days to maybe get a new car. More

Great service The Georgette was very Nice she knows her business and was very informative. All went very well I was very Happy with the service. The refreshments w The Georgette was very Nice she knows her business and was very informative. All went very well I was very Happy with the service. The refreshments while waiting were greatly appreciated. More

Kia new battery Georgette is the BEST!!! She is expedient, knowledgeable, friendly and professional. She is the epitome of great customer service!! It appears that sh Georgette is the BEST!!! She is expedient, knowledgeable, friendly and professional. She is the epitome of great customer service!! It appears that she outworks her counterparts by leaps and bounds! More

Service is ok, can't say that about the rest of the dealersh Going in to get my oil changed was approached by 3 different salesman bombarding me with numbers to trade in my car. I entertained it they told me the Going in to get my oil changed was approached by 3 different salesman bombarding me with numbers to trade in my car. I entertained it they told me they could keep my payment the same and get me in a brand new car with my trade in. They did all that. They had an offer of a $500 gift card with the purchase of a new vehicle. (This is the second vehicle I bought there). I buy the car they tell me they gave me enough discounts and I don't deserve the gift card. I also asked about window tint they told me twice that they don't do window tinting anymore because it's a liability. After complaining to the better business bureau they offered to tint my windows lo and behold they tell me they have somebody that since windows there. After being lied to twice well more than twice and not honoring their advertising I will never buy a vehicle from them again. They offered to pay for my window tint I told them I would not let them touch my car and they can pay for it but I'm going to take it to my place and they can write me a check for it. My salesman was amazing I would recommend him to anybody just everybody else there is so pushy and then when you buy your car they don't give a s***. They are tinting my windows out of "good faith" if they would have just honored their advertisement five stars all the way around. More

Free lifetime oil change still includes great service. I was skeptical about the service I might receive with free oil changes. I was very pleased. Tom gave me some recommended maintenance work but didn’t I was skeptical about the service I might receive with free oil changes. I was very pleased. Tom gave me some recommended maintenance work but didn’t force it. They were efficient and even cleaned my car as part of the service. More

Kudos to Lokey Team Loved your staff, your Service Rep, Tom Wilkins was so nice and professional and the service was great! Also, Sales Consultant Mike Murray was very n Loved your staff, your Service Rep, Tom Wilkins was so nice and professional and the service was great! Also, Sales Consultant Mike Murray was very nice in answering a few questions for me and gave me his card. More

Good news and bad news Oil drips underneath the car and still dripping. Good news, my tires were rotated and the service people were very polite and kept us updated. It was Oil drips underneath the car and still dripping. Good news, my tires were rotated and the service people were very polite and kept us updated. It was a very long wait; fortunately, my husband was with me. I'm returning Wednesday regarding the drips, again. More