4,296 Reviews of Lokey Kia - Service Center
Very good on warranty work… HOWEVER had an appointment for check engine light on and car went into shop 4 hours after appointment time!!! Wasted day waiting on diagnosis. Seem to be very under staffed, bu for check engine light on and car went into shop 4 hours after appointment time!!! Wasted day waiting on diagnosis. Seem to be very under staffed, but continue to book appointments without letting customers know they will be waiting so long!!!. Guy who took car in didn’t seem to really care one way or another. More
Lokey Kia representatives are always very professional, knowledgeable and accommodating. They do not try to sell you services that you don't need. knowledgeable and accommodating. They do not try to sell you services that you don't need. More
The service department was friendly, adressed my issue in a timely manner. Would recommend anyone to give them a try. Very satisfied. a timely manner. Would recommend anyone to give them a try. Very satisfied. More
I had oill change appt for 11 but with the overbookings and new tires, I was there for 3 hours! The staff is always friendly though. and new tires, I was there for 3 hours! The staff is always friendly though. More
Robert in sales is great. The waiting area was clean and provides refreshments for customers which is nice. Unfortunately, my one experience with the dealership where I was ca The waiting area was clean and provides refreshments for customers which is nice. Unfortunately, my one experience with the dealership where I was called a liar by a gentlemen when asking for my extra key which I never received has left me with a negative view on the place. This was not the first time I had come there requesting the key and promised by multiple employees that it was somewhere in the building but they just needed to find it and would get back with me. I finally got the key with, and with no apology. " Ma'am do we need to call your husband you seem upset?" The vehicle is mine and I'm not married was my response! More
The service was great and I was in and out in a timely manner also drove one of the newer models that they have in stock great place to do business manner also drove one of the newer models that they have in stock great place to do business More