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Lombard Ford

Barkhamsted, CT

4.8
1,196 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,196 reviews

November 27, 2021

Purchased a car this past week from this dealership. I was pleased with the entire process. Thanks More

by TF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Katz
Nov 29, 2021 -

Lombard Ford responded

Thanks for taking the time to give us a review Tim. Glad you found everything satisfactory. Don't be a stranger. If there's any thing you need, we're here for you. Your friends at Lombard Ford

November 26, 2021

Highly recommend this dealership. Their service department is on top of everything, friendly and accommodating. More

by DOUGJLADDS513
Recommend Dealer
Yes
Employees Worked With
Drew Paris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Lombard Ford responded

Thank you Doug for your high praise of our Service Dept. Always happy to learn that our staff is doing a good job of keeping our customers happy. Happy Holidays to you and yours. Your friends at Lombard Ford

November 24, 2021

The service department is excellent. They’re very accommodating and do a very thorough job. Their charges are also very reasonable. We highly recommend Lombard Ford or purchasing and servicing of For More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t recall the name of the person we dealt with when we pick up our vehicle but he was very polite and accommodating.
Nov 26, 2021 -

Lombard Ford responded

Thank you so much for sharing your opinion with others. We truly appreciate your sentiment, and your patronage. Stay safe and Season's Greetings. Your friends at Lombard Ford

November 24, 2021

Very friendly staff. Completion of work on time. Great Service Dept. Service area clean and orderly. More

by albertap14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Polly Brancato
Nov 26, 2021 -

Lombard Ford responded

We're humbled by your comments, and appreciate them. We hope others feel the same way. We certainly try to put our best foot forward. Thank you for our business sir. Your friends at Lombard Ford.

November 21, 2021

Everyone in service was very nice and provided a complete review of my camper van. More

by GEOCANDACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Lombard Ford responded

So nice to hear that every one treated you nicely and you got the information you needed concerning the Camper Van. Thank you for your business. Stay safe. Your friends at Lombard Ford

Nov 22, 2021 -

Lombard Ford responded

So nice to hear that every one treated you nicely and you got the information you needed concerning the Camper Van. Thank you for your business. Stay safe. Your friends at Lombard Ford

November 19, 2021

This is my 3rd ESP premium plan that I've purchased through Emma Allen she's very knowledgeable courteous professional and a pleasure to work with. And she always gives me the best price on these warr More

by minister57sonic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

Emma is responsive and gets the job done when it comes to extended warranty and maintenance plans. She makes the process go smoothly and that is much appreciated. More

by jdhudeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

Emma was awesome this was the third time she helped me extend my warranty. Extremely Pleasant knowledgeable she remembered me. Top Notch customer service. More

by tbl299us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Great support from Emma in selecting my warranty that best for me. Great communication throughout the whole process. Terrific follow up by Emma to make sure I was satisficed, More

by mslevin5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2021

Always excellent service and repairs to my Ford Focus. Always on time for pick up and service is always friendly More

by mjohnston0032
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John (service) 5 star!!, Polly Brancato
Nov 16, 2021 -

Lombard Ford responded

It's always nice to hear that we are doing a good job. Thank you for sharing your thoughts and thank you for your business. Your friends at Lombard Ford

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