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Lombard Ford

Barkhamsted, CT

4.8
1,162 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,162 reviews

August 20, 2021

Good people, Good service ,quick ,car was ready when I was told it would be, friendly sales people, And I will be going back again More

by EDWADOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Polly Brancato
Aug 21, 2021 -

Lombard Ford responded

Hi Sue and Eddie....Thank you for the kind words. I can't believe that we known each other for almost 40 years. I always enjoy speaking with you when you come in for your service. Stay Well. Rob L

August 19, 2021

Everybody that we were involved with was incredible . Very friendly and knowledgeable . We are very pleased with our experience with this dealership .Definitely recommend them More

by Barb and Dan Sargent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Katz
Aug 21, 2021 -

Lombard Ford responded

It was a pleasure meeting you when you picked up your new F150 this week. Please enjoy your new F150. I really appreciate your selecting us as your Ford Dealer. Thank you again. Stay well, Rob Lombard

Aug 21, 2021 -

Barb and Dan Sargent responded

we are very pleased with our experience with Lombardo it was nice to meet you

August 18, 2021

My experience with Lombard Ford was extraordinary. The website and online information are accurate and well organized. As a result, it is easy to shop for cars only and find a car that fits one's needs. I More

by Juan Chango
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mans, Mark Jones
Sep 08, 2021 -

Lombard Ford responded

We're so glad to hear that you enjoyed your experience with us Juan. You came a ways to get to us but it sounds like it was worth it for you. Congrats on your newest vehicle. So happy we could be of assistance. Your friends at Lombard Ford

August 13, 2021

Very thorough and exceptional professionalism from the whole team. Even got to meet the wonderful owner who is such a pleasant person. The team had my purchase completed in 3 working days. The epitome More

by Adrian Chase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Lombard Ford responded

Thank you for taking the time to share your experience with us Andrian. We certainly enjoyed meeting you and assisting you into your newly acquired vehicle. Your friends at Lombard Ford

August 11, 2021

Polly has always been kind and friendly, and has always kept me informed during repairs on our vehicles.we would take our service to any dealership Polly goes to. More

by Ppavano
Recommend Dealer
No
Employees Worked With
Polly Brancato
Sep 08, 2021 -

Lombard Ford responded

So nice to hear compliments about our Service Dept. Thank you for your patronage. Your friends at Lombard Ford

August 09, 2021

I purchased my first extended warranty from Lombard Ford in 2001 on my 1997 Explorer and have been exceptionally pleased with every Lombard warranty I purchased since then on several new Fords I've owned. E More

by ronl3991
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2021

A very well run dealership. I could bring my vehicles to a closer Ford dealer, but Lombard is my choice. The staff is a pleasure to work with. More

by Gk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Polly Brancato
Aug 06, 2021 -

Lombard Ford responded

We appreciate that you drive further to use us for your Service. Thank you for sharing your thoughts. Your Friends at Lombard Ford

August 06, 2021

My second extended warranty with Lombard. Emma and Jack great to work with. Wonderful having real live person answer phone! Have recommended to others. More

by Charlotte M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
August 05, 2021

This was a difficult experience! It definitely could have been more positive if I had received correct information from the get-go. It took 3 visits to the dealership & over a week of leaving my truck to More

by DAVECAPALDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Polly Brancato
August 02, 2021

Excellent service! Very customer focused and they have you in and out in no time! I was Al's first customer since he had just started at Lombard and I have nothing but wonderful things to say! More

by kayladuga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Katz
Aug 02, 2021 -

Lombard Ford responded

Thank you both so much for your business and for being so pleasant. We're happy you love your Explorer and believe you will for a long time. Never hesitate to contact us with any questions or concerns. Take care, and we wish you the best with your new edition to the family. Your friends at Lombard Ford

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