Lombard Ford

Renewed my ESP plan with Emma, again. She is absolutely the best to work with! Knowledgeable, friendly, professional, just the definition of customer service at it's best. I really cannot She is absolutely the best to work with! Knowledgeable, friendly, professional, just the definition of customer service at it's best. I really cannot say enough good things about her. More

Once again, Emma has been a great help in extending our vehicle's ESP plan. She is a great asset to your company, and the main reason we have multiple ESP's through Lombard Ford. vehicle's ESP plan. She is a great asset to your company, and the main reason we have multiple ESP's through Lombard Ford. More

I can always rely on the service provided at Lombard. T They are thourough and efficient. T They are thourough and efficient. More

Very friendly service desk, efficient service and work done correctly. They explained what was done to my satisfaction done correctly. They explained what was done to my satisfaction More

job was done in a recent time and updated me what was going on and wshat they needed to do going on and wshat they needed to do More

I did not have a prior appointment on Monday, February 9th, but got into a jam due to my battery going dead due to the brutal cold weather we had. After road service gave me a boost, I called and asked it 9th, but got into a jam due to my battery going dead due to the brutal cold weather we had. After road service gave me a boost, I called and asked it I could run up to get a new battery. The service writer was very helpful and told me to head up. Long story short, she got me right in when I got there, and I was all set within an hour. I have been using Lombard Ford for several years, both in purchasing new vehicles, as well as service, and have NEVER once had a bad experience. Kyle Greenberg is great. While there, I also talked with Barbara in the office, who's always very friendly. While in the waiting room, I also had a good conversation with the guy who works part time there, driving the shuttle for customers. He's a hot xxxx! I also encountered the big boss, Rob Lombard, who always takes the time to say hello. So, needless to say, I think I've said it all. Great people at Lombard Ford, from the top down. More

Emma has been the consummate professional. Personable and willing to help guide through the Extended Service Plan purchase process. Personable and willing to help guide through the Extended Service Plan purchase process. More

Kyle was professional, responsive, and easy to work with. Work done in a timely manner, and fair pricing. Work done in a timely manner, and fair pricing. More

Always a pleasure having my F 150 serviced at Lombard Ford. They call if they notice anything that was not in scope for approval. Work is done quickly and through. Highly recommend them Ford. They call if they notice anything that was not in scope for approval. Work is done quickly and through. Highly recommend them More

Lombard Ford always wants their customers to leave completely satisfied and wanting to do business with them again. completely satisfied and wanting to do business with them again. More