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Lombard Ford
Barkhamsted, CT
1,233 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Barkhamsted, Connecticut, the staff at Lombard Ford will help you find the Ford you want. At Lombard Ford, we offer a searchable online inventory of new Ford vehicles in Connecticut, along with well-maintained Certified Preowned vehicles by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Ford or quality used car that you have been searching for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,233 reviews
March 17, 2021
Emma helped me get a long term service contract for my new Mustang. here are the details of her work for me. 1) She is a very patient person, getting the facts I needed when I needed them. 2) She new Mustang. here are the details of her work for me. 1) She is a very patient person, getting the facts I needed when I needed them. 2) She answered all my questions in a very timely manner. 3) Most important, she got me a combination of price and service that I couldn't be more pleased with. Basically I believe she is one of the best people to guide anyone thru this process. I can't say anything about the rest of dealership because Emma is the only person I dealt with. However, if the rest of the staff is like Emma, Lombard Ford should be your first choice to buy and take care of your new Ford vehicle. More
by dean
Employees Worked With
March 09, 2021
Lombard Ford really goes the extra mile to make sure that my vehicle is in safe working order, and at an affordable cost lower than most other dealerships. my vehicle is in safe working order, and at an affordable cost lower than most other dealerships. More
by CURLEYST
Verified CustomerEmployees Worked With
Polly Brancato
March 03, 2021
I didn't purchase my Ford from this Dealership. Because I don't live in Connecticut. I live in Suffolk County New York. But I did purchase my Extended Warranty for my 2017 Ford Edge. Emma was the best person don't live in Connecticut. I live in Suffolk County New York. But I did purchase my Extended Warranty for my 2017 Ford Edge. Emma was the best person to deal with. Straight talk no telling you one thing and getting something else. This is my 3rd Extended Warranty I've purchased from this Dealer over the passed 20 years. They also have the best price. Emma is VERY knowledgeable about her Warranties her dealer sells. Thanks Emma . More
by Mike Hogarty
Employees Worked With
March 03, 2021
Good service and great customer service as always! Thank you for doing a check up on my vehicle while in for an oil change. Discovered rear brakes would need to be replaced and now I feel safe. you for doing a check up on my vehicle while in for an oil change. Discovered rear brakes would need to be replaced and now I feel safe. More
by TAMOLAN43
Employees Worked With
Jeff Ingraham
February 26, 2021
If Polly was behind the service desk...absolutely awesome (I didn’t know her name.) You accommodated me today. I cannot thank you enough, guys! (I didn’t know her name.) You accommodated me today. I cannot thank you enough, guys! More
by Turner, Celeste #57
Employees Worked With
Drew Paris
February 22, 2021
courteous, professional, expeditious, good work, Suggest you let me submit this review without enforcing the 25-word minimum. otherwise, some people might just blow it off you let me submit this review without enforcing the 25-word minimum. otherwise, some people might just blow it off More
by WINNINGTICKETCAFE
Employees Worked With
Polly Brancato, Jeff Ingraham
February 20, 2021
I was quoted $ 57.00 for the oil change and tire rotation .I paid $63.10 plus $1.89 for a shop disposal fee. They didnt rotate the tires as it was said I didnt need it . It was plain to me the out s rotation .I paid $63.10 plus $1.89 for a shop disposal fee. They didnt rotate the tires as it was said I didnt need it . It was plain to me the out side edges of the front tires show more wear than the rears. Common sense would tell you that another 5000 miles the front will show even more wear. So why in my thinking would want the wear just on the front tires. The front tires will wear out before the rears. More
by rrrmsgt
Employees Worked With
Polly BRancato
February 18, 2021
Very professional, efficient, and courteous. Jeff let me know about future items to be looked at, let me schedule the next appointment 2 months in advance, and gave me a print out of what I expect to be com know about future items to be looked at, let me schedule the next appointment 2 months in advance, and gave me a print out of what I expect to be completed during the next appointment. More
by Deb
Employees Worked With
Jeff Ingraham
