Lombard Ford

Extremely happy with purchase Barbara Dew responded to email inquiries promptly. Dan LoRusso made sure he located the exact vehicle we wanted. Michael Mans clearly explained warra Barbara Dew responded to email inquiries promptly. Dan LoRusso made sure he located the exact vehicle we wanted. Michael Mans clearly explained warranty options. Dave was very knowledgeable about accessories for Energi. More

Great Sales Rep I had the pleasure of having Dan as my sales rep. Right off the bat he made me feel comfortable as he greets you with a smile. He was very informative I had the pleasure of having Dan as my sales rep. Right off the bat he made me feel comfortable as he greets you with a smile. He was very informative, knowledgeable and he made my buying experience hassle free. There was no pressure and he went above and beyond to make my deal happen. My whole experience thus far at Lombard Ford has been excellent. I will return there when I am again ready to purchase another vehicle. I would highly recommend Dan and Lombard Ford. More

Staff that cares Every interaction I have had with the folks at Lombard Ford have been excellent. Nothing but a class act! The staff make you feel like family. The ser Every interaction I have had with the folks at Lombard Ford have been excellent. Nothing but a class act! The staff make you feel like family. The service advisor, Besty Koenig, went out of her way to review my service, tell me about other services and options I had. This is no ordinary car dealership! Worth the drive from anywhere! More

Service Besty, is a 5 star Ford employee. She is kind,honest,knowledgeable in her field,informative, Energetic and always has a great smile. I would defini Besty, is a 5 star Ford employee. She is kind,honest,knowledgeable in her field,informative, Energetic and always has a great smile. I would definitely return for service on my vehicles in the future. Great person. More

Good customer service Very helpful. Cares about the customer, went out of her way to make sure I received a refund for work I had already paid for when Ford came out with Very helpful. Cares about the customer, went out of her way to make sure I received a refund for work I had already paid for when Ford came out with a notice they would now cover that repair. More

Purchased an SUV Daniel was very informative about the vehicle I was looking at. He knew all aspects of it. We took a test drive as he was highlighting some of the f Daniel was very informative about the vehicle I was looking at. He knew all aspects of it. We took a test drive as he was highlighting some of the features the SUV had. The car was in excellent shape and the price was great. There was no pressure to buy. It was a certified car so everything was checked very carefully. What I liked about this dealership is the after service once the the car is sold. They gave me a free oil change . They really care about the satisfaction of the customer. More

Great Service from Betsy Had great service. They got my Ford Explorer in and out in a timely manner. I would recommend the service department. Nice Experience with sales and s Had great service. They got my Ford Explorer in and out in a timely manner. I would recommend the service department. Nice Experience with sales and service. More

Best service center around Betsy is a true professional who always takes care of me and my truck quickly and efficiently. Everyone is always upfront and honest which is rare in Betsy is a true professional who always takes care of me and my truck quickly and efficiently. Everyone is always upfront and honest which is rare in any service center and I’m treated with respect. I drive an hour to Lombard even though there are plenty of Ford locations near me because I feel at home there. More