Lombard Ford - Service Center

I took my car into Lombard Ford, I couldn’t be happier with how I was treated by Rob In service. He’s an asset to your company. with how I was treated by Rob In service. He’s an asset to your company. More

Superb no pressure customer service. Emma Allen is a credit to the Lombard Dealership, her helpful advice and careful explanation of ESP services offered and all with no pressure made my Emma Allen is a credit to the Lombard Dealership, her helpful advice and careful explanation of ESP services offered and all with no pressure made my purchase easy. Emma always called back when requested in a timely manner and is extremely pleasant to talk to. I had to have an inspection before issuance of my policy and Emma's schedule of the inspector was quick and he was most pleasant. We have been Ford owners for many years and with folks like Emma we will continue to be. Thank you Emma. More

Prompt, polite and efficient service. Could not have asked for better! There were several repairs that needed to be done and Mr. Edwards kept me up to date on the progress quite often and went through e asked for better! There were several repairs that needed to be done and Mr. Edwards kept me up to date on the progress quite often and went through each charge with me line by line. Extremely professional! More

Lombard Ford surprised me with a thorough check above and beyond my recall. The work done was superior. Car runs like a top. Great thank you to the staff for taking such great care of my car. beyond my recall. The work done was superior. Car runs like a top. Great thank you to the staff for taking such great care of my car. More

A total WOW experience today! The entire service department was a pleasure to meet, socialize and work with. The owner walked by and passed on some good humor to make my day. And of course the servi department was a pleasure to meet, socialize and work with. The owner walked by and passed on some good humor to make my day. And of course the service was spectacular! What else could you ask for? More

Great service and great service advisor tony was very helpful And took care of me like he was is own car that is what I called service helpful And took care of me like he was is own car that is what I called service More

Service Dept displays a true meaning of customer service! Friendly, knowledgeable, reliable. from my phone interactions to in person conversations, Appointment scheduled in a reasonable time period, part Friendly, knowledgeable, reliable. from my phone interactions to in person conversations, Appointment scheduled in a reasonable time period, part ordered promptly and appointment rescheduled for repair in a timely manner. i was kept informed of the service required and questions I had answered in a very accommodating , friendly manner. Joan Anctil More

Emma thanks for your help, great to work with you This is my second warranty purchase from Lombard. I always get great service, and price. Emma was very helpful and friendly. I will always come ba This is my second warranty purchase from Lombard. I always get great service, and price. Emma was very helpful and friendly. I will always come back, and have recommended a few coworkers, and friends who could not believe the great service and prices. Regards Jim Y More

Graet service always I have all three of my Ford vehicles serviced at Lombard Ford. The work is always done correctly and in a timely manner. I worked in car dealerships f I have all three of my Ford vehicles serviced at Lombard Ford. The work is always done correctly and in a timely manner. I worked in car dealerships for 35 years so I know a good shop when I see one. More

Great Place We consistently get great service at Lombard Ford. All the people are friendly, informative, and communicate to us exactly what is going on. We have We consistently get great service at Lombard Ford. All the people are friendly, informative, and communicate to us exactly what is going on. We have bought 3 vehicles from this dealership and would not hesitate to buy again. The only issue we have is what the Ford company makes customers retrieve their own coupons and you must request and then wait a couple of months for refunds. We find this method not customer focused at all. More