Lombard Ford - Service Center

Besty, is a 5 star Ford employee. She is kind,honest,knowledgeable in her field,informative, Energetic and always has a great smile. I would definitely return for service on my vehicles in the future. Great person.

Had great service. They got my Ford Explorer in and out in a timely manner. I would recommend the service department. Nice Experience with sales and service.

Betsy is a true professional who always takes care of me and my truck quickly and efficiently. Everyone is always upfront and honest which is rare in any service center and I’m treated with respect. I drive an hour to Lombard even though there are plenty of Ford locations near me because I feel at home there.

I drive past my local dealer ship to go here. This is my second Explorer from this dealer ship. I am always treated as if I am family. From the sales department to the great service staff. I will always go here, even if is 15 miles out of my way!

Happy with the service and quality of work at Lombard Ford. Betsy especially makes the experience that much better. She is always pleasant and professional.

After confusing myself surfing the internet, I talked to Emma on the phone. She clearly explained my options and various pricing and made sure I got the plan that was right for me. She's frien DC ly, knowledgeable and so helpful. If you ever need to purchase an extended Ford backed warranty, do yourself a favor and call Emma. Sh'll make sure you get the right plan for you.

I went in to Lombard ford on a Saturday morning for a door code. Steve Knox had helped me and he said it would be no problem. He got me the code and sent me on my way he was very helpful and pleasant to deal. And because of him and my experience with him i will be back when every in the area.

Betsy is always very thorough, explains everything in layman's terms, and even what to expect for upcoming service. Definitely an asset to the company!

I have worked with Emma for 6+ years on a Ford ESP Renewals for my Ford Fusion. She is a great asset to the dealer and I appreciate her diligence and efforts in making my ESP renewal purchases throughout the years a smooth transaction. Thank you Emma !!

Lombard ford had the best price for the ESP plans. Emma was very knowledgeable and helpful in my purchase of the ESP premium plan. Would highly recommend.