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Lombard Ford - Service Center

Barkhamsted, CT

4.7
468 Reviews

468 Reviews of Lombard Ford - Service Center

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July 16, 2025

I have never been disappointed by Lombard Ford or golf Mill Ford. The customer service is excellent. More

by Mrvalet43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

EMMA ALLEN IS THE BEST WARRANTY REP . I HAVE EVER HAD THE PLEASURE OF DEALING WITH AND ALSO HER SUPV JACK. THEY ARE THE BEST More

by bmccollum2388
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EMMA ALLEN
June 25, 2025

i have been dealing with frontier ford that was sold to rob lombard ford since 1982 they are great people to deal with and at my age the 2013 mustang is a great car to have sy jim More

by JIM_LITCHFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Lombard Ford responded

Hi Jim, I can't believe 43 years have gone by since I bought Frontier Ford from Dave B. Dave still works 3 days a week plus. We have become very close over the past 43 years and I love working with him. Thank you for your continued support! It is always good to see you! Stay well and have a great summer with your Mustang! Rob Lombard

May 14, 2025

My front disc brakes were rubbing metal to metal. The Lombard Service Department team did an excellent job taking care of the problem! More

by CHBLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

excellent job and quick to start the service Very little time to wait for service to begin More

by Barb and Dan Sargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Emma was very attentive courteous and sent me all the information I need to review to make the purchase of my extended warranty very professional More

by macsmode2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

The process to purchase ESP coverage for my 2022 Ford F-150 was easy and completed smoothly. Emma was great to with and provided exceptional customer service! Thanks again to Lombard Ford for offering th More

by F-150 Girl from WV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Kyle and his crew are great! Always a smile and good conversation. He is efficient and conscientious. More

by ajuhlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lombard Ford responded

We appreciate your kind words. We all strive to do our best for our customers. Thank you! Rob Lombard

March 27, 2025

Emma has taken care of my family and friends and their Ford cars and trucks for many years. She is the Best! We never think of buying an extended warranty from anyone else but Emma and Lombard Ford. Ve More

by habapple
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Honored a parts warrantee which greatly reduced the cost of repair. Highly ethical dealership I am happy to recommend to anyone shopping for Ford More

by PJGAHEBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lombard Ford responded

Thank you so much for the kind words. Our team always strives to do their best to serve our customers. We appricate our customers! Rob Lombard

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