Lombard Ford - Service Center

Emma Allen was fantastic, helpful, friendly, knew the products and explained them to me, her follow up was fantastic. If everyone at Lombard is as helpful as she is and puts the customer first you must be a top rate dealer. Sorry I live in Virginia. Sandra Moore

Emma was great to work with the time she spent to explain what coverage was available and at what price. Every step of the way was as smooth as the first. Great customer service and price.

Emma was excellent. She was so, so helpful providing thorough information about what was available, costs, what each provided along with refund info regarding the warranty that had not expired. etc. etc. This was an exceptionally great transaction. I can only wish that I might receive such great help from other transactions that I will have in my life. Yet I find this excellent service is the exception. So my thanks to Emma. Your very pleased customer, Robert Bey

I brought my 2006 Ford F150 King Ranch in for a 4x4 issue and some standard maintenance items. The service team resolved all of my 4x4 issues, completed the work on time and provided competitive pricing.

Squeezed my car in despite being very busy. Betsy kept me informed on the progress of my vehicle repairs and did not make me feel pressured in any way.

Emma has great customer service and very pleasant to deal with. If I lived their area I would consider buying my vehicles through them. Great folks

Betsy always greets you with a smile. That’s how all services should start. Explains all work in detail. Gives great recommendations. Smile. Thanks Betsy.

Betsy's is very friendly, energetic, outgoing, knowledgeable. Betsy's concern for the customer is number one, she answered any and all question showing her concern for the customer as number one.

Betsy is the best there is. I will always come here for my service. she is always polite and knowlwgeable. I eel like part of the Lombard family. thanks

Betsy and Barbara are two professional, caring and very helpful people. I had a very bad experience at Torrington Ford. They helped me figure out what was going on. They even saw that I had no extended warranty which I paid for on my contract. Torrington Ford never added it on. If it wasn't for them, I would of been without any warranty. Thank you so very much!!!