Over the years, I've purchases several Ford ESP warranties for my Ford cars. Just recently, I extended a warranty for my 2012 Ford Explorer. Emma Allen, of Lombard Ford, helped guide me through the options, and made the purchase easy to do - and she found some discounts that helped on the overall price. I will definitely continue to do business at Lombard Ford. Many thanks for helping me get the warranty coverage I needed.
"Extended warranty and maintenance plans for my for focus. "
- Angel Anguiano
I wanted to get an extended warranty, however the cost was more than I could afford. So I looked into it online. I actually got the link from Mopar, I have a warranty for my charger with them. I talked to Joe and he said I will refer you to our sister Lombard Ford. I have to say this experience was one of the best dealing with an awesome service. Kudos for Emma. She and I went back and forth for about 80 emails and she was on top of it all the way. She gave me all the info I needed. Her responses were fast with in minutes. Most important at the end I am happy with the service, warranty and maintenance I purchased. The prices are amazing and they give you the opportunity to pay in installments free of interest. I will do it all over again when if needed.
This is funny ,have been dealing with Emma Allen since I renewed a service plan on my wife's 2007 Montego after I couldn't get a reply from any of my local dealers . I live outside Chicago and thought I was calling another suburb in the area called Lombard ,Il. as it turned out it was the dealership called Lombard Ford . This has started an 8 year relationship when I need something Ford related such as the ESP plan I just bought for my 2017 Fusion I wouldn't even think of asking my local dealer . I just picked up the phone and called Emma. If the dealer is as professional as Emma you'll be in good hands. Thanks again Emma your the best.
The people at Lombard Ford are worth their weight in gold. They always listen and take what I say seriously. They are friendly, courteous and helpful right down to each and every mechanic. Larry has become a friend as have many others there. I have recommended many people to Lombard. Thanks to all.
Great staff... I would highly recommend this dealership for buying a car or servicing a car. They are Friendly, efficient and professional. I have been going to them for years. I am on my 5th car with them.
a big shout out to larry wright and the service team at lombard ford.. my pre-owned transit needed a wheel bearing and a wheel axle. i thought i would be paying for this repair. larry did some digging and discovered my vehicle was under warranty.
yay, the repair was completed in a timely fashion and i am very very pleased. highly reccommended
Larry and all the folks at Lombard Ford are outstanding!
I've had nothing but positive experiences when getting my truck serviced.
They consistently deliver great service and have exceeded expectations.
I'm sure I'll continue working with Lombard for years to come.
We've been customers of Lombard Ford for years now. The Service Department has always been accommodating and easy to work with. We especially appreciate dealing with Larry Wright because he is always up front with what needs to be done and gets it done for us quickly. Good job.