Besty, is a 5 star Ford employee. She is kind,honest,knowledgeable in her field,informative,
Energetic and always has a great smile.
I would definitely return for service on my vehicles in the future. Great person.
Betsy is a true professional who always takes care of me and my truck quickly and efficiently. Everyone is always upfront and honest which is rare in any service center and I’m treated with respect. I drive an hour to Lombard even though there are plenty of Ford locations near me because I feel at home there.
What a wonderful review! Thank you for sharing. We always like to hear how we're doing from our customers. Whether it be as gracious as your review, or from some one that may have experienced less than a totally satisfactory experience. As the saying goes, "you can't please all the people all the time", we certainly do try! We don't know if we're doing any thing wrong unless we're told.
I drive past my local dealer ship to go here. This is my second Explorer from this dealer ship. I am always treated as if I am family. From the sales department to the great service staff. I will always go here, even if is 15 miles out of my way!
Wow! We don't even know the words to express our gratitude to you for your business, and your review. Just make sure you tell us if we ever do any thing less than satisfactory. We would miss you too much if you stopped visiting. Thank you from the bottom of our hearts kind sir.
Your friends at Lombard Ford
After confusing myself surfing the internet, I talked to Emma on the phone. She clearly explained my options and various pricing and made sure I got the plan that was right for me. She's frien DC ly, knowledgeable and so helpful. If you ever need to purchase an extended Ford backed warranty, do yourself a favor and call Emma. Sh'll make sure you get the right plan for you.
I went in to Lombard ford on a Saturday morning for a door code. Steve Knox had helped me and he said it would be no problem. He got me the code and sent me on my way he was very helpful and pleasant to deal. And because of him and my experience with him i will be back when every in the area.
I have worked with Emma for 6+ years on a Ford ESP Renewals for my Ford Fusion.
She is a great asset to the dealer and I appreciate her diligence and efforts in making my ESP renewal purchases throughout the years a smooth transaction.
Thank you Emma !!