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Lone Star Chevrolet

Houston, TX

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Vehicles
4.8
614 Reviews
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18900 Northwest Freeway

Houston, TX

77065

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Showing 614 reviews

November 14, 2025

Quick response answering my questions and giving me appointments . Excellent service department and service advisor . More

by adelabl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Farrel
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November 06, 2025

Mac was friendly and communicative via text, email, and face-to-face as needed. I did not understand that agreeing to additional repairs would take THAT much longer. The next time, I will schedule additi More

by Dimples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac
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Nov 08, 2025 -

Lone Star Chevrolet responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 31, 2025

Very easy to deal with, no pressure, and they really do work to get you in a new vehicle. I was very happy. More

by kevinjc95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis, and Israel!
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Oct 31, 2025 -

Lone Star Chevrolet responded

Thank you for the positive feedback! We are thrilled to hear that our team was able to provide an enjoyable experience for you. Have a great day!

October 29, 2025

Lone star Chevrolet has very nice people who are willing to work with you and tries to help you get the car or truck that you want More

by latashajohnson316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demarcus Phillips
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Oct 30, 2025 -

Lone Star Chevrolet responded

Thank you for choosing Lone Star Chevrolet! Our team is dedicated to providing exceptional customer service and finding the perfect vehicle for you. We're glad we could make your car-buying experience a positive one. Come back anytime!

October 27, 2025

I bought a 2017 Rogue and everything seemed good. However after driving it for a couple weeks, it seems like the brakes are worn out and grind a lot and I was missing the jack for the tires. More

by Rajj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Corey
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Oct 30, 2025 -

Lone Star Chevrolet responded

Thank you for taking the time to share your feedback. We’re sorry to hear about the issues you’ve experienced with your Rogue — that’s not the experience we want for our customers. Please reach out to us directly at 281-517-7000 so we can make this right and ensure your vehicle is in top condition.

October 20, 2025

Gabriel worked very hard to find the perfect car we had wanted and helped make it happen for us. More

by dyaggi
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Oct 23, 2025 -

Lone Star Chevrolet responded

We are thrilled to hear that Gabriel went above and beyond to find the perfect car for you! It's our mission to make your car buying experience enjoyable. Thanks for choosing us!

Oct 23, 2025 -

dyaggi responded

dyaggi@excelstamping-mfg.com

October 15, 2025

Great job of being customer friendly. VERY CUSTOMER FRIENDLY AND VERY POSITIVE AT ALL DEPARTMENTS INVOLVED IN THE PURCHASE OF MY VEHICLE. More

by charlesmurphy1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry "TJ" Johnson
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Oct 17, 2025 -

Lone Star Chevrolet responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Have a great day!

October 11, 2025

Very good customer service was treated very good by sales man and all other employees of car dealership More

by charlescruz196042
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Oct 15, 2025 -

Lone Star Chevrolet responded

We're happy to hear you had such a positive experience with our team!

October 09, 2025

Mr. Michael Jackson was an excellent salesman and very straightforward guy. I would recommend him and the dealership to anyone. More

by mrteepee14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
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Oct 10, 2025 -

Lone Star Chevrolet responded

Thank you for the great feedback! We're so glad to hear that you had a positive experience with Mr. Michael Jackson. We pride ourselves on providing straightforward and exceptional service to all of our customers. Thank you for recommending us!

October 08, 2025

Appreciate the persistence on calling me to fill out this survey and all the emails so here I am More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Oct 10, 2025 -

Lone Star Chevrolet responded

Thank you for taking the time to give us your feedback Adam! We look forward to providing you with exceptional service in the future.

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