
Lone Star Chevrolet
Houston, TX
Filter Reviews by Keyword
By Type
Showing 568 reviews
I took my 2020 Chevy Colorado for a diagnostic for having a/c issues and said it was the compressor. They replaced it and when I drove it out no less than two miles my brakes frozed up and almost crashed. Th a/c issues and said it was the compressor. They replaced it and when I drove it out no less than two miles my brakes frozed up and almost crashed. They claimed they didn't touched anything else but I don't know that. I had no issues with my brakes before getting truck service at location. That's why I don't like going to any dealerships for mechanical issues. Dealerships are known for shady practices,chalk lining just to make revenue. More
Very professional and made my truck buying experience so easy. Everyone was very attentive and knowledgeable. I will definitely recommend LoneStar Chevrolet! easy. Everyone was very attentive and knowledgeable. I will definitely recommend LoneStar Chevrolet! More
I thought that this dearlership and it’s people we’re doing everything they could to please me help address my concerns Adam did a great job of taking care of me. doing everything they could to please me help address my concerns Adam did a great job of taking care of me. More
Always know I am taken care of when I arrive and work with Mike Farrell. Ive been coming here for three years, and Mike is the best service partner in the biz. with Mike Farrell. Ive been coming here for three years, and Mike is the best service partner in the biz. More
I scheduled my appointment online, and it was so easy! Everything went smoothly for my 7,500 mile service. The Lone Star Chevy service department was clean and the service advisor, Mary, handled everythin Everything went smoothly for my 7,500 mile service. The Lone Star Chevy service department was clean and the service advisor, Mary, handled everything without much of a wait! Thanks, Lone Star! More
We were told that our oil pump needed to be replaced based off of a diagnosis that we brought in from a local O'reilly parts store. We took our vehicle to two other dealerships, who actually put our tru based off of a diagnosis that we brought in from a local O'reilly parts store. We took our vehicle to two other dealerships, who actually put our truck on the computer, and the oil pump did not be need to be replaced! We are very disappointed as we feel that Lone Star was only trying to get business and did not put me the customer FIRST. Times are very hard for people right now... Struggling to make ends meet and for you guys to quote almost three thousand dollars for something that was not needed is very disappointing!!! More
Everyone involved in the process of the me purchasing my vehicle was so nice and very welcoming. I searched all month long and this location was the best. I highly recommend Lone Star. Mark ( salesperson) vehicle was so nice and very welcoming. I searched all month long and this location was the best. I highly recommend Lone Star. Mark ( salesperson) wasnt a shark and made me feel comfortable. Last thing Finance manager had a cheerful personality. More
My experience was more than I expected. Crew was fantastic. My past experience at dealerships have been in the past not good. Y’all should be proud of the team. Crew was fantastic. My past experience at dealerships have been in the past not good. Y’all should be proud of the team. More