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Lone Star Chevrolet

Houston, TX

4.8
557 Reviews
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18900 Northwest Freeway

Houston, TX

77065

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Showing 557 reviews

March 31, 2025

The employees in the service department are very knowledgeable & go out of their way to provide the best service. More

by Francis Mouillé II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Smith
Apr 05, 2025 -

Lone Star Chevrolet responded

Francis, thank you for taking the time to let us know how we did. We hope you have a great day!

March 30, 2025

Lavell Owen's, Jean Lasso and GM David Cole made the entire car buying experience very pleasant. From the moment we walked in the door we were treated like friends and not just customers. They did ever More

by JA
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Lavell Owens, Jean Lasso, David Cole
Apr 04, 2025 -

Lone Star Chevrolet responded

Hi there, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

March 30, 2025

This dealership was a great experience. Our salesman, Rus Nizamaddinov was just wonderful. My wife and I are senior citizens and I must admit we required some special handling. Rus was very More

by dvdunclebach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rus Nizamaddinov, Santiago ???,
Apr 04, 2025 -

Lone Star Chevrolet responded

Hi there, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

March 29, 2025

Took my car in for an alignment and battery check, was advised to complete the alignment, I needed some bolts to complete it. It’s been two weeks and I have not heard anything from them. But required me More

by stephaniemyers9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lot
Apr 05, 2025 -

Lone Star Chevrolet responded

HI there, we regret to hear that you had this experience with us. We hope you are willing to give us another chance. Please reach out to us at (832) 781-1129 so we can work towards a resolution.

March 21, 2025

This dealership remains the best place to buy a truck in the houston area. After trying to buy a truck somewhere else, lonestar went out of their way to do me the best deal. More

by christopher.pry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Doggett, Robert Jones, Jorge Esquivel
Mar 27, 2025 -

Lone Star Chevrolet responded

Christopher, we really appreciate your positive review! We look forward to your next visit! Take care!

March 21, 2025

Came in for an oil change and left with no oil in the car. Thankfully the error was able to be corrected. More

by Kirbynt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
Mar 26, 2025 -

Lone Star Chevrolet responded

Hello, We regret to hear that you had this experience with us. We would appreciate the opportunity to make this up to you. If you are willing, please reach out to our General Manager, Mike Baches, at 281-827-5200 at your earliest convenience.

Mar 28, 2025 -

Lone Star Chevrolet responded

Hello,We regret to hear that you had this experience with us. We would appreciate the opportunity to make this up to you. If you are willing, please reach out to our General Manager, Mike Baches, at 281-827-5200 at your earliest convenience.

March 21, 2025

Robert Jones at Lonestar Chevy is the only salesman I will ever go to. He is honest and more helpful than any I have dealt with. More

by Cheri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Jones
Mar 23, 2025 -

Lone Star Chevrolet responded

Cheri, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

March 20, 2025

Very great customer service did not feel pushing buy just any vehicle,, but actually Vernon put me in something that I like and I’m definitely happy with my new vehicle More

by Shanitaterrell8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon
Mar 23, 2025 -

Lone Star Chevrolet responded

We are so pleased you enjoyed your visit to Lone Star Chevrolet! We look forward to your next visit! Take care!

March 17, 2025

The staff at Lonestar Chevrolet was friendly, courteous of my time, professional and knowledgeable about the new Silverado I intend to purchase. More

by Cwa99yz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Doggett
Mar 19, 2025 -

Lone Star Chevrolet responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

March 17, 2025

Drove from the South Texas (7 hours) to be offer an inventory selection & pricing. I was treated like a customer over a sucker. On the 3rd day I was ready & the team was always patient with my walk awa More

by ruben.meza1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis was a pleasure to work with & plays the part to a T.
Mar 19, 2025 -

Lone Star Chevrolet responded

Hi Ruben, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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