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Lone Star Chevrolet

Houston, TX

4.8
556 Reviews
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18900 Northwest Freeway

Houston, TX

77065

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Showing 556 reviews

July 06, 2023

Robert Martin was absolutely amazing, the transmission went out in my old truck and I wasn’t willing to deal with it anymore so he was able to get me set up in another new truck.. this is the second truck More

by Bassbonejoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Jul 07, 2023 -

Lone Star Chevrolet responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

July 06, 2023

Deal was quick and easy to lock in. No crazy dealer fees, no crazy mark ups, the staff is very attentive and listens to every question one has. Saul made the process as quick, easy, and More

by Oscar M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul
Jul 09, 2023 -

Lone Star Chevrolet responded

Oscar, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2023

Ian and Tony were great. They provided excellent customer service and were very helpful. I appreciate everything they did for me. More

by Felix C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Ian
Jul 07, 2023 -

Lone Star Chevrolet responded

Felix, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

June 29, 2023

Shopped Ram, Titan, Ford and Toyota to try to get back into a full size truck. Ram was ridiculous on their approach as was Nissan. Ford missed the appointment and tried to make up for it but in the math t More

by jlopez.lopez808
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gabriel and Wilson
Jun 30, 2023 -

Lone Star Chevrolet responded

We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 28, 2023

LoneStar Chevy Leadership is second to none. If you want an unbelievable buying experience where you KNOW the dealership genuinely cares, before, during, and after the transaction, Gos see Johnn More

by dhatton
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Johnnie, Ian
Jun 30, 2023 -

Lone Star Chevrolet responded

We are so happy to read such a great review about Lone Star Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 20, 2023

This was our fifth vehicle purchase from Lone Star Chevrolet and we keep coming back to buy from Robert RPM Martin as he is very professional and takes care of us. More

by John Schweitzer
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert RPM Martin
Jun 22, 2023 -

Lone Star Chevrolet responded

John, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

June 14, 2023

Called Lone star and made an appt to get my car inspected, spoke to a real person, they even sent me a text reminding me. Got there and the service person said that they couldn't do an inspection, More

by rbt.westfall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service person
Jun 21, 2023 -

Lone Star Chevrolet responded

Hello, Thank you for taking the time to leave this feedback for us. It's upsetting to hear that you did not receive the top-notch service we strive to provide. We hope you are willing to give us another chance. Please reach out to our General Manager at (844) 302-4028 at your earliest convenience so that we can work to turn your experience around.

June 14, 2023

This is our fifth vehicle purchased at Lone Star Chevrolet and we keep coming back due to the friendly and excellent professionalism of our favorite salesman, Robert, nickname RPM. He does an outsta More

by John Schweitzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert “RPM” Martin and Johnnie Smith
Jun 21, 2023 -

Lone Star Chevrolet responded

John, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

June 13, 2023

Salesman can be a hit or miss. Our first vehicle the salesman was great but the second one was just alright. Wouldn't work with him again , I know that much. More

by Houston4559
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jimmy
Jun 21, 2023 -

Lone Star Chevrolet responded

Hello, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We would like to have a better understanding of your experience. Please reach out to our General Manager at (844) 302-4028 at your earliest convenience. We look forward to hearing from you.

June 12, 2023

My salesman went out if his way for me! The customer service was great from the moment I walked in! More

by Anthony A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador Cervantes
Jun 21, 2023 -

Lone Star Chevrolet responded

Anthony, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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