Lone Star Chevrolet

Be wary of any deal or agreement you don't have specifically in writing with this dealership. I ordered a new Corvette from this dealership in 2019 and picked it up in 2020. When I was placing the specifically in writing with this dealership. I ordered a new Corvette from this dealership in 2019 and picked it up in 2020. When I was placing the order, we agreed that I would be able to order one of the new 2023 Z06 when they were available and would trade my 2020 Corvette in at that time. A year later, when I picked my car up, this was still the agreement and understanding. I spoke with the sales people, including the sales manager, several times after picking up my car about this, and ensured that I did indeed have my place reserved to order the new Z06. In 2022, when it was almost time for the pre-orders of the 2023 Z06 to start, they changed their tune and told me that they would not be accepting any pre-orders for Z06. In a separate conversation I had with the sales manager, he said that it was his understanding that the General Manager, Johnnie Smith, had decided that they would be purchasing any allotment of Z06 they got as showroom cars so they can turn around and sell them for significant markup/profit over MSRP. This dealership clearly values its profits far more than satisfied customers. I would look elsewhere if you're looking for a dealership that has your best interest and satisfaction in mind. Since I already had an agreement with them to pre-order my Z06, I didn't try to secure similar agreements with any other dealerships and now I've missed the opportunity to order this unique car, probably forever. More

After going through the process of making a deal and many conversations back and forth about a vehicle via email and text, we thought we had it figured out. Salesman was very pleasant but then told us that t conversations back and forth about a vehicle via email and text, we thought we had it figured out. Salesman was very pleasant but then told us that the manager didn’t want to sell us a vehicle because we were from Florida. We don’t know why. The manager wanted us to track him down to talk to him but we aren’t going to track him down to try to buy a vehicle. Absolutely ridiculous and unheard of by us that a dealership not sell because to customers because they are out of state. More

Gabriel was excellent everything was awesome great people and staff I really enjoy my purchase and staff I really enjoy my purchase More

John was friendly and a pleasure to work with, my vehicle appointment was attended to on time. appointment was attended to on time. More

The dealership took my car in a timely manner, changed the oil and battery. They also changed one of two damaged front spoilers, but I had to show they didn’t replace the second damaged spoiler. Once I sh the oil and battery. They also changed one of two damaged front spoilers, but I had to show they didn’t replace the second damaged spoiler. Once I showed them the one they missed, they replaced it too. More

Sam was great! They don’t add all the repairs or updates they do to a car like all the other dealerships do. Very honest like many others that u end up with sticker They don’t add all the repairs or updates they do to a car like all the other dealerships do. Very honest like many others that u end up with sticker shock. This is the third used car I have purchased from them More

Highly recommend. My go to guy is Val. Being that he was out went thru John Antonelli. Will be back. My go to guy is Val. Being that he was out went thru John Antonelli. Will be back. More

It was fast and easy, and had a great time with the people that help me get the truck. This will be my third truck from that they have a Customer for life. people that help me get the truck. This will be my third truck from that they have a Customer for life. More

Called ahead to set up service. They took vehicle in right away. Service was performed in a timely manner as told by service rep. Got the free carwash, always a plus. right away. Service was performed in a timely manner as told by service rep. Got the free carwash, always a plus. More

Great service the entire staff was helpful and provided exceptional customer service I will definitely be purchasing my future vehicles from this location. exceptional customer service I will definitely be purchasing my future vehicles from this location. More