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Lone Star Chevrolet

Houston, TX

4.8
565 Reviews
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18900 Northwest Freeway

Houston, TX

77065

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Showing 565 reviews

June 14, 2022

After going through the process of making a deal and many conversations back and forth about a vehicle via email and text, we thought we had it figured out. Salesman was very pleasant but then told us that t More

by ElizabethM
Price
Recommend Dealer
No
Employees Worked With
Not sure
Jun 22, 2022 -

Lone Star Chevrolet responded

Hi Elizabeth, Thank you for bringing this situation to our attention. We apologize that we were unable to come to an agreement regarding the vehicle that you were interested in purchasing. We apologize for any confusion, as well as any inconveniences that this situation may have caused. If you have any further questions or concerns, please do not hesitate to contact our General Manager, Johnnie Smith, at 281-517-7000."

April 29, 2022

Gabriel was excellent everything was awesome great people and staff I really enjoy my purchase More

by Yosari041496
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel
Apr 29, 2022 -

Yosari041496 responded

Si

Apr 29, 2022 -

Yosari041496 responded

Graviel es un excelente vendedor muy amable lo recomiendo

April 21, 2022

John was friendly and a pleasure to work with, my vehicle appointment was attended to on time. More

by angela.magness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Antonelli
Apr 21, 2022 -

angela.magness responded

John was friendly and a pleasure to work with, my truck 🛻 appointment was on time ✅

Apr 21, 2022 -

angela.magness responded

John was a pleasure to work with and my truck 🛻 was ready on time

April 12, 2022

The dealership took my car in a timely manner, changed the oil and battery. They also changed one of two damaged front spoilers, but I had to show they didn’t replace the second damaged spoiler. Once I sh More

by alanscarborough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
Apr 14, 2022 -

Lone Star Chevrolet responded

Alan, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2022

Sam was great! They don’t add all the repairs or updates they do to a car like all the other dealerships do. Very honest like many others that u end up with sticker More

by Cmszar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam an
Mar 30, 2022 -

Lone Star Chevrolet responded

We are so happy to read such a great review about Lone Star Chevrolet! Thank you so much for your feedback! We hope you have a great day!

February 20, 2022

Highly recommend. My go to guy is Val. Being that he was out went thru John Antonelli. Will be back. More

by RobertParr
Recommend Dealer
Yes
Employees Worked With
Valentines , John
Feb 22, 2022 -

Lone Star Chevrolet responded

Hi Robert, thank you so much for your positive comments about Lone Star Chevrolet! We hope to see you soon!

February 20, 2022

It was fast and easy, and had a great time with the people that help me get the truck. This will be my third truck from that they have a Customer for life. More

by Raymond522960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donavan Thomas
Feb 22, 2022 -

Lone Star Chevrolet responded

Raymond, we are so happy to read such a great review about Lone Star Chevrolet! We hope to see you soon!

January 27, 2022

Called ahead to set up service. They took vehicle in right away. Service was performed in a timely manner as told by service rep. Got the free carwash, always a plus. More

by slickfilly100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kitchens
Feb 02, 2022 -

Lone Star Chevrolet responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2022

Great service the entire staff was helpful and provided exceptional customer service I will definitely be purchasing my future vehicles from this location. More

by erikbonilla1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurina
Jan 19, 2022 -

Lone Star Chevrolet responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

January 06, 2022

Great customer service with a very helpful staff. Have purchased many cars from Lone Star and use their service department for all service needs. Mary in service is phenomenal, the best service rep I’ve More

by comoco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
Jan 08, 2022 -

Lone Star Chevrolet responded

Comoco, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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