
Lone Star Chevrolet
Houston, TX
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Great customer service with a very helpful staff. Have purchased many cars from Lone Star and use their service department for all service needs. Mary in service is phenomenal, the best service rep I’ve purchased many cars from Lone Star and use their service department for all service needs. Mary in service is phenomenal, the best service rep I’ve had since using Lone Star’s service department. More
Waiting on a loaner car , Chevrolet is good sometimes but ,the customer service is good but the repairs are awful. Every week I have to take my car in . Right now I’m wai on a loaner. ,the customer service is good but the repairs are awful. Every week I have to take my car in . Right now I’m wai on a loaner. More
These guy sat here lying to me about fixing some paint on my truck got paint on everything over spray everywhere they were supposed to fix brakes. Didn’t happen fix my back up camera didn’t happen steering my truck got paint on everything over spray everywhere they were supposed to fix brakes. Didn’t happen fix my back up camera didn’t happen steering has a popping noise and that didn’t get fixed and supposed to make spare key and fob for me and that didn’t happen either lot Vulture that I used sat there saying I’m lying about saying what was to be fixed etc…. I will never use this place again I had higher expectations of them and they sat there trying to say I’m wrong and misunderstood Do not use this place unless you want issues aswell More
My experience was so pleasant actually it was awesome, Donavan was a breath of fresh air. He knew I was press for time because I had to go to work, he wasted no time, he showed me several vehicles and one Donavan was a breath of fresh air. He knew I was press for time because I had to go to work, he wasted no time, he showed me several vehicles and one that was still in make ready which I fell in love with and bought. He turn in my application and the rest is history. Woohoo, thank you Donavan, and I made it to work on time in my knew Silverado. More
After dealing with hub hyundai in cypress, i realized just how great lone star chevy actually is. I bought my 2014 sonic there and its way passed its warranty at 95k miles but i still take it here for ev just how great lone star chevy actually is. I bought my 2014 sonic there and its way passed its warranty at 95k miles but i still take it here for everything i need. Ms. Delaney is my service advisor and she is very trustworthy and super helpful; she takes really good care of my car. More
Owner of the dealership is Johnnie Smith , he help me with my truck and he is one of the nicest man I ever know I shook his hand and thanks him for helping me,, Also there are 2 salesman that help me w with my truck and he is one of the nicest man I ever know I shook his hand and thanks him for helping me,, Also there are 2 salesman that help me with my truck ,, I tell you these guys will help you and if you ever need a new or use cars go to them 2 salesman… Brandon Johnson and Ted Dowell they will help you for anything you need ,,,,, More
Mark Kitchens, Doug Clare and techs always do a great job. I always recommend them. I use them for all my service needs and will going forward. job. I always recommend them. I use them for all my service needs and will going forward. More
I I was at Lone Star Chevrolet July 15th 2021 for an oil change and tire rotation decided to check my fluids yesterday 7 29-21 there was no fluids no antifreeze no bug windshield washer I had to go out and change and tire rotation decided to check my fluids yesterday 7 29-21 there was no fluids no antifreeze no bug windshield washer I had to go out and purchase all of these items second time this has happened the first time I thought it was just an honest mistake but I took a year before I decide to come back and give it a chance and this happen again felt like it was an waste of $101 .16 Been coming to lone star since 2915 for my oil changes but last two times very disappointed More