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Lone Star Chevrolet
Houston, TX
556 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 556 reviews
August 02, 2021
there phones are never working there receptionist is verry rude when you ask to speak to a manager if they dont hang up on you they say "ill note this ad have someone call you back" i came in with few i verry rude when you ask to speak to a manager if they dont hang up on you they say "ill note this ad have someone call you back" i came in with few issues the AC didnt work the trunk latch didnt work and the XM radio was losing signal to be fair the latch and the AC work perfect the XM is still broken i pulled the headliner and wiggled the plug from the fin on the car and the XM came right on thats not all when i went to pick up the car the DIC said battery saver active i stopped got out and asked what it meant they said its nothing just means that battery dropped below certain level just drive it and it will go away so i did and been watching the voltage on DIC which i know is accurate i use my own tester to verify it went from a max of 15.7V and a min of 14.3V to a constant of 12.3v while running down the freeway for all measurements i knew better to let them work on my vehicle when it was a fight to get them to answer the phone More
by TaylorPhilley
Employees Worked With
mary delaney
June 16, 2021
I would like to thank Mike Ferrell for going above and beyond helping me take care of the problems I had this man deserves a gold star I didn’t think there were people In this world like him anymore than beyond helping me take care of the problems I had this man deserves a gold star I didn’t think there were people In this world like him anymore thank you for fixing my problems plus more Lone Star should appreciate having him he’s one of a kind Thank you Mike Kathy Hoffart More
by Pkhof23
Employees Worked With
Mike Ferrel
June 04, 2021
Great experience and very easy to work with in all areas from the purchase to the customizations. This is our 3rd company purchase through Lone Star and they have our business for life. from the purchase to the customizations. This is our 3rd company purchase through Lone Star and they have our business for life. More
by Kevin Schuldes
Employees Worked With
Al Amaya
May 25, 2021
I went in knowing exactly what I wanted and loved that they were straight to the point with me. No beating around the bush. I had went to another dealership and felt like they weren't really listening to they were straight to the point with me. No beating around the bush. I had went to another dealership and felt like they weren't really listening to what I wanted. I didn't have that problem here. More
by mandyramirez_89
Employees Worked With
Reed Jr.
May 20, 2021
All I can say is - this dealership is not about the money - it is about the customer. Harry Doggett and his team were not satisfied until I was satisfied. I will continue to refer them as well as make them - it is about the customer. Harry Doggett and his team were not satisfied until I was satisfied. I will continue to refer them as well as make them my home when I ever purchase a new vehicle. More
by eva_ray2010
Employees Worked With
Harry Doggett and the finance manager and guy who handed me my keys!
May 01, 2021
Great dealership all around. I told my friend about Lone Star after he had issues at another dealership. He goes a bit further for good honest treatment. I purchased here, have service here. Great servic Star after he had issues at another dealership. He goes a bit further for good honest treatment. I purchased here, have service here. Great service, quick oil change, friendly staff! More
by Jeephark
Employees Worked With
Ian
May 01, 2021
I've been coming to Lone Star Chevrolet for over 15yrs. Each time whether I'm purchasing a new vehicle or getting service on my vehicles everyone is always helpful and professional. Each time whether I'm purchasing a new vehicle or getting service on my vehicles everyone is always helpful and professional. More
by DavidC494949
Employees Worked With
Donovan and James.
April 29, 2021
Great professional service and customer service. Best dealership have bought several vehicles from Lone Star. Recommended dealership. Go and you will get a fair price. dealership have bought several vehicles from Lone Star. Recommended dealership. Go and you will get a fair price. More
by mgarcia
Employees Worked With
Robert Jones, Jorge and Johny
April 22, 2021
Best dealership I have ever been great customer service our sales man was awesome helped us with every question we had. Love our new 2021 Chevy Silverado. our sales man was awesome helped us with every question we had. Love our new 2021 Chevy Silverado. More
by correasarah26
Employees Worked With
Cesar Rojas
