
Lone Star Chevrolet
Houston, TX
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Great friendly service. Shout out to Harry, Andy, & Marcus. Everyone worked hard at making us feel welcome and comfortable. Will recommend to my family & friends Marcus. Everyone worked hard at making us feel welcome and comfortable. Will recommend to my family & friends More
5th vehicle I have purchased with Lone Star Chevrolet. Always easy with them (in and out) with what I want. Sales Person was great, actually third car he has helped me with. Financing office is not push Always easy with them (in and out) with what I want. Sales Person was great, actually third car he has helped me with. Financing office is not pushy and only pursues what you ask for at time of sale. Thanks Lone Star Chevrolet. Great as the State of Texas. More
I don’t think I’ve ever been scammed by a car dealership like I have by them. We went to buy a car and the sales person guaranteed us that the car was in great condition (we have screenshots of his messages like I have by them. We went to buy a car and the sales person guaranteed us that the car was in great condition (we have screenshots of his messages). Got the deal, gave a $3k down payment (2k trade in and 1k cash) and we took the car to our mechanic to make sure it was good. The car has engine problem, transmission and brake issues (2013 Red Ford Mustang - it’s listed on their website again so do not buy that car is trash). We called them right away and they acted like they were doing us a favor and we got a new car, they never credited us our down payment and because we had a back to back loan our interest rate was higher and have to pay an additional year of payments. These people are liars and then act like they’re doing you a favor but they will scam you and take your money and then come up with nonsense excuses. We have all of this info in writing by email and text messages and a lot of proof that they lied to us from day one to make a quick sell. Do no buy from them. More
We dealt with sales agent, Kevin Varela and he was very professional and understanding with our request. Kevin and his general manager Johnnie Smith were very patient, in ensuring that my wife had the exac professional and understanding with our request. Kevin and his general manager Johnnie Smith were very patient, in ensuring that my wife had the exact vehicle she wanted; then when it came to the negotiation part, we were given the best price in town (we had done our shopping prior). This dealership definitely is about selling volume and giving the best customer service experience.. More
Ian Jackson was great and professional to work with as well as Johnny and Mo. They worked through the process with me and we all were satisfied. well as Johnny and Mo. They worked through the process with me and we all were satisfied. More
Rudest salesperson ever! Send my wife and daughter there to buy my daughters first new car after college graduation. Already had the car picked out on the internet and they went and met with Robert Jones. to buy my daughters first new car after college graduation. Already had the car picked out on the internet and they went and met with Robert Jones. Rude and condescending. More
BEST CAR BUYING EXPERIENCE IN HOUSTON! From start to BEST CAR BUYING EXPERIENCE IN HOUSTON! From start to finish the team at Lone Star provided exceptional service. After an internet inquiry, Donavan a BEST CAR BUYING EXPERIENCE IN HOUSTON! From start to finish the team at Lone Star provided exceptional service. After an internet inquiry, Donavan and Wilson welcomed us and immediately valued my trade in and gathered some keys for a few test drives. As a young man, buying a vehicle can be intimidating and stressful. These gentleman made me comfortable and I can honestly say they did provide me with the BEST DEAL possible. I was given top dollar for my trade - and signed on a 2020 Chevrolet Colorado! The internet sales pro himself, ANDY STROKOS, helped us close the deal and move to Finance where he made sure I secured a good rate and best warranty possible. On our way out Jorge made sure we had an absolute VIP experience and we were on our way to 'find new roads' in our New truck! Thank you to the Lonestar Chevrolet Team! We will be back soon! More
On 9/19/20 finally met my salesman after talking with him several time . Was not disappointed stressless purchase . Thanks Harry and the other staff! several time . Was not disappointed stressless purchase . Thanks Harry and the other staff! More
Extremely satisfied with our car buying experience. Robert was extremely patient and helped us get exactly what we wanted. Everyone that we dealt with was extremely nice and made this car buying expe Robert was extremely patient and helped us get exactly what we wanted. Everyone that we dealt with was extremely nice and made this car buying experience pleasant. More
I was extremely satisfied with my visit. Harry, Jorge, and Alex were very helpful in finding the right deal that worked for me. I definitely recommend Lone Star Cheveolet in Spring. and Alex were very helpful in finding the right deal that worked for me. I definitely recommend Lone Star Cheveolet in Spring. More