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Lone Star Chevrolet

Houston, TX

4.8
556 Reviews
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18900 Northwest Freeway

Houston, TX

77065

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Showing 556 reviews

April 09, 2019

Subpar service I called ahead of time to make sure the wait wasn’t long. I showed up and there was only one person in front of me In line but they had already been h More

by PatrickP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James (service rep)
Feb 27, 2020 -

Lone Star Chevrolet responded

We are disappointed to hear that you did not have a more positive experience. We will be sure to use these comments to ensure that this does not happen in the future. We do hope you can consider us in the future. Have a great day.

February 12, 2019

Horrible salesmen I bought a new Chevy equinox and had a beyond horrible experience. He didn’t give me the trade value I was promised, didn’t give me the warranty I as More

by MDanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Wills
Feb 28, 2020 -

Lone Star Chevrolet responded

That's certainly not the sort of experience we like to hear about. We want to earn your business again. If you would like to discuss your experience further, please reach out to us at the store.

January 29, 2019

The best dealership in texas Thank you so much for the wonderful welcome and for the wonderful service. We could not of ask for any better then the service we got from RPM. He we More

by Lsugreat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RPM
Feb 27, 2020 -

Lone Star Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2019

My Hugh Country Johnny and Ian gave me a great deal on a 2019 High Country. Very easy to work with and absolutely no high sales pressure. My trade in was only 8 mon More

by Toolman713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny and Ian
Feb 27, 2020 -

Lone Star Chevrolet responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

December 21, 2018

chevrolet colorado purchase I recently bought my first new vehicle- a diesel chevrolet colorado, and mike thomason was the best salesman I could have hoped for. he was honest, More

by rb3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thomason
December 12, 2018

Vibration assessment Technician located a bulletin, changed the transmission oil, and the symptom has gone away. Excellent job of recognizing the bulletin and assosiating More

by Rdugal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
November 30, 2018

Proud owner of a 2018 Camaro 2SS :) It had been exactly 3 years since I was last inside this dealership. In November, three years ago, I purchased a brand new 2015 Camaro thanks to my fu More

by H_towndiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Strokos, Jorge Esquivel
November 19, 2018

2016 Camaro service for transmission shudder I brought my 2016 Camaro SS for service due to shudder in the transmission, secretly noted down the mileage on the odometer and it reads 7,030 miles. More

by DealerRater
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
James Wilson
October 17, 2018

Great service We are so happy with out new Tahoe as our family is growing we needed a new vehicle. Big Joe helped us so much by showing us around and listening to w More

by Great ful mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big Joe
October 17, 2018

Had a good experience to get my dream truck Had a good time choosing my truck. To me it was fast and easy. I got to see all my options and zeroed into a truck I love. More

by aagarcia10518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Garcia
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