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Lone Star Chevrolet
Houston, TX
565 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 565 reviews
February 12, 2019
Horrible salesmen I bought a new Chevy equinox and had a beyond horrible experience. He didn’t give me the trade value I was promised, didn’t give me the warranty I as I bought a new Chevy equinox and had a beyond horrible experience. He didn’t give me the trade value I was promised, didn’t give me the warranty I asked for, and didn’t give me the price on the car we agreed on. What we agreed to verbally was not what was printed on the invoice/paperwork. It took him over 5 hours to do the paperwork and financing because he did it for the wrong car then had to redo it. After getting home and realizing what happened he turned disrespectful and rude. Making comments like “you can’t have your cake and eat it too”. “ it’s not my fault you didn’t read the fine print”. Refusing to take the car back after I had driven it maybe 10 miles. I tried contacting the sales manager, general manager and other sales men to help me and NONE of them returned my emails or calls. I would not recommend this dealership to my worst enemy they are con artists. Just check their yelp reviews they have 1-2 stars out of 5. Worst dealership I have ever seen. More
by MDanna
Employees Worked With
Bob Wills
January 29, 2019
The best dealership in texas Thank you so much for the wonderful welcome and for the wonderful service. We could not of ask for any better then the service we got from RPM. He we Thank you so much for the wonderful welcome and for the wonderful service. We could not of ask for any better then the service we got from RPM. He went way out of his way .this was the four vechile we have bought from lone star Chevy and will not go anywhere else. We are loving are new Chevy traverse More
by Lsugreat
Employees Worked With
RPM
January 23, 2019
My Hugh Country Johnny and Ian gave me a great deal on a 2019 High Country. Very easy to work with and absolutely no high sales pressure. My trade in was only 8 mon Johnny and Ian gave me a great deal on a 2019 High Country. Very easy to work with and absolutely no high sales pressure. My trade in was only 8 months old, but the 2019 had enough changes that I had to have it. Now I’m thinking about the next having a 6.2, hope I can wait longer this time. More
by Toolman713
Employees Worked With
Johnny and Ian
December 21, 2018
chevrolet colorado purchase I recently bought my first new vehicle- a diesel chevrolet colorado, and mike thomason was the best salesman I could have hoped for. he was honest, I recently bought my first new vehicle- a diesel chevrolet colorado, and mike thomason was the best salesman I could have hoped for. he was honest, upfront, and made sure I understood how to use all the electronic stuff that my truck came with. At no point did I feel like I was getting jerked around for a few extra bucks which is not something I can say for some of the other houston dealerships I spoke to. Thanks Mike. More
by rb3
Employees Worked With
Mike Thomason
December 12, 2018
Vibration assessment Technician located a bulletin, changed the transmission oil, and the symptom has gone away. Excellent job of recognizing the bulletin and assosiating Technician located a bulletin, changed the transmission oil, and the symptom has gone away. Excellent job of recognizing the bulletin and assosiating it with the symptom. More
by Rdugal
Employees Worked With
Mary
November 30, 2018
Proud owner of a 2018 Camaro 2SS :) It had been exactly 3 years since I was last inside this dealership. In November, three years ago, I purchased a brand new 2015 Camaro thanks to my fu It had been exactly 3 years since I was last inside this dealership. In November, three years ago, I purchased a brand new 2015 Camaro thanks to my fun sales man Sid Feliciano. Although only a V6, it was an upgrade from my then 4 cylinder. I drove that car around proudly. Love at first sight! Fast forward 3 years and here we are November 2018. I am truly blessed to have been given the opportunity to sit with my sales person Andy Strokos this time around. I am now the proud owner of a 2018 Camaro 2SS. Can someone say V8?! This dealership has made me fall in love not once, but TWICE! So blessed and happy. Customer Service is awesome all the way around. Jorge Esquivel was a riot and had us laughing. Team Chevy for many years to come! More
by H_towndiva
Employees Worked With
Andy Strokos, Jorge Esquivel
November 19, 2018
2016 Camaro service for transmission shudder I brought my 2016 Camaro SS for service due to shudder in the transmission, secretly noted down the mileage on the odometer and it reads 7,030 miles. I brought my 2016 Camaro SS for service due to shudder in the transmission, secretly noted down the mileage on the odometer and it reads 7,030 miles. Asked the service advisor when they going to finish the job, said two days. After two days I took my car at Lonestar Chevrolet and got surprise the odometer now reads 7,230 exact 200 miles. They're joy riding my car for 200 miles which I hardly drive my car to preserved it. I strongly don't recommend this service center specially if you have a nice sporty car. If ever you do service your car in this dealership take a printout copy of the pre-service report and double check the actual odometer mileage in your car versus the printout odometer reading. More
by DealerRater
Employees Worked With
James Wilson
October 17, 2018
Great service We are so happy with out new Tahoe as our family is growing we needed a new vehicle. Big Joe helped us so much by showing us around and listening to w We are so happy with out new Tahoe as our family is growing we needed a new vehicle. Big Joe helped us so much by showing us around and listening to what we wanted. He never tried to change our minds or make us buy above our price range. He was so helpful in showing us exactly what we asked for and was just very helpful and caring. More
by Great ful mom
Employees Worked With
Big Joe
October 17, 2018
Had a good experience to get my dream truck Had a good time choosing my truck. To me it was fast and easy. I got to see all my options and zeroed into a truck I love. Had a good time choosing my truck. To me it was fast and easy. I got to see all my options and zeroed into a truck I love. More
by aagarcia10518
Employees Worked With
Pedro Garcia
September 19, 2018
Amazing! My salesman(Kelvin Brown), Jorge, Alex Biddle(finan Everyone was very kind and helpful to me on 9/6/18 .Derek my advisor cause I always ask for him when my vehicle needs service.Kelvin Brown did wonders Everyone was very kind and helpful to me on 9/6/18 .Derek my advisor cause I always ask for him when my vehicle needs service.Kelvin Brown did wonders for me by putting me in a NEW car with the help of Alex Biddle(finance) and joyful Mr.Jorge! More
by salesman1
Employees Worked With
K.Brown, Jorge, A.Biddle. Derek Durer
