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Lone Star Chevrolet

Houston, TX

4.8
559 Reviews
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18900 Northwest Freeway

Houston, TX

77065

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Showing 559 reviews

February 04, 2016

My 2016 Malibu Mr. Joe Fitzpatrick was our sales person at Lone Star. He was great along with the head guy, finance guy and Jorge who actually handed me the keys! T More

by Mr. and Mrs. J. Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Fitzpatick and Jorge
January 06, 2016

best dealership Lonestar is the best ever everybody is friendly and Harry Doggett is the best salesman ever. And my man Roland in finance is good as well. More

by dukeduke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Doggett
November 20, 2015

Great Experience & Great Staff Geoff MacMillan and Roland in Finance were Great! Very helpful and not pushy. I would recommend Lone Star to anyone who asks. Thank you to everyone More

by vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff MacMillan & Roland
September 03, 2015

Great Experience I will recommend Lone Star Chevrolet to everyone. We enjoyed the professional and friendly staff. Robert "RPM" Martin our salesman has gone above an More

by vjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martin
August 27, 2015

Got to the point - very helpul Went in to got a car last week. I knew what I wanted and the sales staff got it for me. They didn't waste my time trying to sell me stuff that didn't More

by Tahoe#4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry, Doggett
August 05, 2015

the easiest and greatest buying experience of my 62 years harry doggett made sure i was completely satisfied....the entire staff was so pleasant and very professional....the best was the price and the monthly More

by cavaliersfan23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
harry
August 05, 2015

Good experience I recommend lone star Chevrolet look for big joe is a good sales person he can help you to get a good price thank you More

by Freddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big joe
August 04, 2015

I won't do business with lone star Chevrolet I came to the dealership on Monday night, I was interested on a car. They told me it was at service. I left my information to Luis Pastor "pre-owned s More

by Restrepo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Pastor
Aug 05, 2015 -

Lone Star Chevrolet responded

We completely understand your frustration and thank you for bringing this to our attention. Customer satisfaction is our highest priority and we would like to speak with you directly regarding this situation. At your earliest convenience, please contact our Pre-Owned Director Manny Carames at 281-517-7732 or through e-mail at manuel.carames@lonestarchevrolet.com. We hope this bad experience does not keep you away from our store and we would love the opportunity to earn back your trust.

July 22, 2015

Bad Service Department Had my 2013 Silverado HD2500 towed in yesterday. Took 4 hours for someone from service to respond after I called 3 times. I got hung up on once, the s More

by NavySrChief12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Sanchez
Jul 27, 2015 -

Lone Star Chevrolet responded

We apologize for inconveniencing you and assure you this experience is by no means characteristic of our service department. We pride ourselves on providing quality and efficient service and we would love the opportunity to make this right. At your earliest convenience, please contact our Service Director Ronald Calda at 281-517-7733 or through e-mail at ronald.calda@lonestarchevrolet.com. We hope to hear from you soon so we can address this properly.

July 18, 2015

Lone Star removed all obstilcles My Salesman, Harry Doggett, along with the staff of Lone Star Cheverlot, did everything necessary to ensure that I had access to a 2015 Corvette Sting More

by Silver Fox
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez, Jorge Esquivel
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