Lone Star Chevrolet

Awesome experience This was my first time buying and financing a car and they made sure I understood everything about how the financing worked and put me in s vehicle th This was my first time buying and financing a car and they made sure I understood everything about how the financing worked and put me in s vehicle that I not only love but what affordable payment wise with my budget. My representative even came out to pick me up to take me to my new car since my vehicle was it off service. Very nice, respectful and courteous. Everyone there was awesome. They make sure even after you've night your vehicle, that you're doing well in it and that it is performing the way you expect and want it to. You can't help but to live the ppl here. I will be going back to upgrade my vehicle. 2015 Chevy Sonic LT Sedan. WOOHOOO More

great customer service We called different dealerships first to see who would take their time and answer our questions over the phone. We were placed on hold, hung up on, tr We called different dealerships first to see who would take their time and answer our questions over the phone. We were placed on hold, hung up on, transferred to someone and no one answered. We called Lone Star Chevrolet transferred to George Avila. He took the time to answer our questions over the phone. We went in person and were still treated with the greatest customer service. We purchased our Camaro. More

Service department is horrible After buying my vehicle, and having a great experience, I took my Tahoe in for a scheduled oil change. I made an appointment over a week in advance s After buying my vehicle, and having a great experience, I took my Tahoe in for a scheduled oil change. I made an appointment over a week in advance so that the wait would not be longer than 45 minutes (so I was told). It has been 2 hours and 20 minutes and I am still sitting here. I guess this is their M.O., give free oil changes but drive customers away so they don't want to take advantage of the free services which were part of their purchase package. This type of service shows complete disrespect for their patrons, and total disregard for loyal customers time. But, I guess it works, this is the last time I will come here, and I will not recommend service or sales to anyone I know More

Excellent Best Dealer I have ever been too.. Harry Doggett is the BEST! I would tell everyone I know because they are very customer service READY. Best Dealer I have ever been too.. Harry Doggett is the BEST! I would tell everyone I know because they are very customer service READY. More

No more foreign cars for us!! Our salesman George, and everyone else in the dealership were a breeze to deal with, but to me it's more about the car than he dealership, and I'm a Our salesman George, and everyone else in the dealership were a breeze to deal with, but to me it's more about the car than he dealership, and I'm absolutely thrilled with our new Chevy Malibu. Much nicer to drive than any of our previous (and much more expensive) new foreign made cars. More

best sale ever Great customer service so nice and have really grate sales And I was beyond satisfies Great customer service so nice and have really grate sales And I was beyond satisfies More

New 2015 Camaro RS George was our salesman. He was great! My husband & I have purchased numerous new vehicles & this purchase was by far the greatest experience. Everyon George was our salesman. He was great! My husband & I have purchased numerous new vehicles & this purchase was by far the greatest experience. Everyone was so nice, no run around. We got a beautiful car at a great price! Thanks! We will be back! More

Untrustworthy On February 7th, my wife and I bought a 2011 Dodge Durango. When we got it home we realized that the Bluetooth and voice command features did not work On February 7th, my wife and I bought a 2011 Dodge Durango. When we got it home we realized that the Bluetooth and voice command features did not work. We had also purchased a warranty so we figured it would not be an issue getting it repaired. We called the dealership and they said that they would stand behind the sale and cover the cost of repair. After we made an appointment for repair they then told us that they may not be willing to pay for the repair. As of today we have not been able to get them to agree to repair it even though their sales add stated that the vehicle came with Bluetooth and voice command. More

An Easy, Comfortable Buying Experience I have purchased 17 new cars in my lifetime, and I can recognize and appreciate pleasant buying experiences. I contacted A.J. Metzger and made an app I have purchased 17 new cars in my lifetime, and I can recognize and appreciate pleasant buying experiences. I contacted A.J. Metzger and made an appointment for a trade-appraisal and a new car test drive, and everything went smoothly, no surprises. My purchase of a new, 2015 Impala LTZ was enjoyable through every step. More