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Lone Star Chevrolet

Houston, TX

4.7
656 Reviews
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18900 Northwest Freeway

Houston, TX

77065

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Showing 656 reviews

June 09, 2010

After puchasing 3 vehicles and 2 transmissions replacedin the last few years It became obvious that the service department was not able to seryice vehicles,and they waste customers time. I have requested tha More

by rtarte5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
michelle shepard/joseph healy/shannon dietert
Jun 24, 2010 -

Lone Star Chevrolet responded

Hello, I am really sorry to hear about your experience with Lone Star Chevrolet. We never like to have our customers dissatisfied. In regard to the email issue, I think it may be that a few email addresses are in our system. We would be happy to remove all email addresses we might have on file. Please send all email addresses you may have and they will promptly be removed. We are terribly sorry for any trouble you have had and will go out of our way to correct this issue. Please contact Joe Healy personally at 281-517-7041 or 832-275-9668 and we will take care of any problems you have had. Best Regards!

June 09, 2010

I have never purchased a brand new vehicle before. I have always bought used vehicles, but I have had many deals with large (and small) dealerships. I will say my experience at Lone Star Chevrolet was More

by ksims1868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martin
June 09, 2010

Harry Doggett spent way more time with me than another sales person would have. He worked with me tirelessly to get me the car I loved and the price I needed to make it work. Harry and the service manager More

by Krislena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Doggett
June 09, 2010

Lone Star was fantastic with my car buying experience. As a veteran I used the preferred dealer network with USAA. The price was outstanding and made the overall process quick easy and without issue. Michell More

by grivich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Shepard
June 09, 2010

Michelle did an excellent job. She was understanding of what type of vehicle I was looking for, and had selected some vehicles for my review prior to my arrival at the dealership. Also, the gentlemen with More

by jtgarner69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Shepard
June 09, 2010

Not only would I recommend this dealership; I have recommended this dealership to people looking for a vehicle and recommended they work with Michelle Sheppard. She's great. I had the easiest and quic More

by reedpat2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Sheppard
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