Lone Star Chevrolet - Service Center

Great customer service with a very helpful staff. Have purchased many cars from Lone Star and use their service department for all service needs. Mary in service is phenomenal, the best service rep I’ve purchased many cars from Lone Star and use their service department for all service needs. Mary in service is phenomenal, the best service rep I’ve had since using Lone Star’s service department. More

Waiting on a loaner car , Chevrolet is good sometimes but ,the customer service is good but the repairs are awful. Every week I have to take my car in . Right now I’m wai on a loaner. ,the customer service is good but the repairs are awful. Every week I have to take my car in . Right now I’m wai on a loaner. More

Kind people working there thanks to all of them I really appreciate them love you guys appreciate them love you guys More

After dealing with hub hyundai in cypress, i realized just how great lone star chevy actually is. I bought my 2014 sonic there and its way passed its warranty at 95k miles but i still take it here for ev just how great lone star chevy actually is. I bought my 2014 sonic there and its way passed its warranty at 95k miles but i still take it here for everything i need. Ms. Delaney is my service advisor and she is very trustworthy and super helpful; she takes really good care of my car. More

Owner of the dealership is Johnnie Smith , he help me with my truck and he is one of the nicest man I ever know I shook his hand and thanks him for helping me,, Also there are 2 salesman that help me w with my truck and he is one of the nicest man I ever know I shook his hand and thanks him for helping me,, Also there are 2 salesman that help me with my truck ,, I tell you these guys will help you and if you ever need a new or use cars go to them 2 salesman… Brandon Johnson and Ted Dowell they will help you for anything you need ,,,,, More

Mark Kitchens, Doug Clare and techs always do a great job. I always recommend them. I use them for all my service needs and will going forward. job. I always recommend them. I use them for all my service needs and will going forward. More

I I was at Lone Star Chevrolet July 15th 2021 for an oil change and tire rotation decided to check my fluids yesterday 7 29-21 there was no fluids no antifreeze no bug windshield washer I had to go out and change and tire rotation decided to check my fluids yesterday 7 29-21 there was no fluids no antifreeze no bug windshield washer I had to go out and purchase all of these items second time this has happened the first time I thought it was just an honest mistake but I took a year before I decide to come back and give it a chance and this happen again felt like it was an waste of $101 .16 Been coming to lone star since 2915 for my oil changes but last two times very disappointed More

there phones are never working there receptionist is verry rude when you ask to speak to a manager if they dont hang up on you they say "ill note this ad have someone call you back" i came in with few i verry rude when you ask to speak to a manager if they dont hang up on you they say "ill note this ad have someone call you back" i came in with few issues the AC didnt work the trunk latch didnt work and the XM radio was losing signal to be fair the latch and the AC work perfect the XM is still broken i pulled the headliner and wiggled the plug from the fin on the car and the XM came right on thats not all when i went to pick up the car the DIC said battery saver active i stopped got out and asked what it meant they said its nothing just means that battery dropped below certain level just drive it and it will go away so i did and been watching the voltage on DIC which i know is accurate i use my own tester to verify it went from a max of 15.7V and a min of 14.3V to a constant of 12.3v while running down the freeway for all measurements i knew better to let them work on my vehicle when it was a fight to get them to answer the phone More

I would like to thank Mike Ferrell for going above and beyond helping me take care of the problems I had this man deserves a gold star I didn’t think there were people In this world like him anymore than beyond helping me take care of the problems I had this man deserves a gold star I didn’t think there were people In this world like him anymore thank you for fixing my problems plus more Lone Star should appreciate having him he’s one of a kind Thank you Mike Kathy Hoffart More