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Lone Star Toyota of Lewisville

Lewisville, TX

4.3
708 Reviews

1547 Stemmons Fwy

Lewisville, TX

75067

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Showing 708 reviews

September 06, 2021

I always receive great service when I come to the dealership. 😊However I will need to come back over so that they can reset my device (service reminder) in my truck. More

by pooky2deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Martinez
Sep 08, 2021 -

Lone Star Toyota of Lewisville responded

We are very glad you trust our team with your vehicle. We appreciate you taking the time to write a review

September 02, 2021

Very pleasant and personal employees. I will return and get things done as I can. Have always been treated kindly. I would recommend this dealership to others. More

by kddavis422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Portela
Sep 03, 2021 -

Lone Star Toyota of Lewisville responded

We truly appreciate you taking the time to write a review. Glad you had a positive experience!

September 01, 2021

Toyota of Lewisville always gives me an honest appraisal of what needs to be done to my car at a fair price. I bought my 2010 Corolla from them 9 years ago, and they will help me keep it in great condition More

by long time customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fanstino Sebastian, Collin Baker
Sep 01, 2021 -

Lone Star Toyota of Lewisville responded

thank you for being a part of the lone star Toyota family for so long, we are so happy to hear you had a positive experience with us again. We truly appreciate you taking the time to write a review

August 31, 2021

I’m very satisfied with the service department. They are very conscientious, listen carefully, execute efficiently & answer all questions. They serviced my Toyota Highlander in a timely manner & kept me co More

by SNFM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Vitela, Collin Baker
Sep 01, 2021 -

Lone Star Toyota of Lewisville responded

We love to see it! Happy you had a positive experience with our service department and we are so grateful you took the time to write a review. We hope to see you again.

August 30, 2021

I arrived earlier than scheduled and still was tended to promptly. Service provided was completed before estimated time. Service advisor and to Caleb were great More

by Buizatito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miss Martinez and Caleb
Sep 01, 2021 -

Lone Star Toyota of Lewisville responded

Thank you so much for taking the time to write a review, we love to hear you had a positive experience. We will surely pass along the positive praise to Caleb as well as his supervisor.

August 27, 2021

Found a car at this dealership brought in capital one pre approval the finance manager laughed at me they tacked on 5k in dealership fees and said this is what we will sell car for . Totally unprofessional a More

by daddio94
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Bowie, Dennis Arellano, Roderick Adair, Amelia Agudelo, Sebastian Arellano, Sahily Armas, Zoe Avery, Michael Burnthorne, Meslier Cabrera, Miguel Cardenas
Sep 13, 2021 -

Lone Star Toyota of Lewisville responded

Most dealerships are doing market adjustment fees, as we are, due to extremely low inventory issues. As well as taxes. We are sorry you felt the price wasn't what you expected. We hope you found what you were looking for

August 26, 2021

The attention to detail was excellent. The workmanship obviously outstanding since my car hasnt operated this well since it was new 11 years ago. the service team really cares about the customer and follo More

by jblain27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The lady who checked me out was very friendly and easy to deal with , Robert Vitela, Collin Baker
August 26, 2021

Douglas Howard explained in detail the service I needed. Since the expense was unexpected for me, he offered the alignment at no charge. Toyota allowed him to worked with the customer which was satisfactory More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Howard in service.
Aug 27, 2021 -

Lone Star Toyota of Lewisville responded

CB, thanks so much for taking the time to write a review, we appreciate hearing about your experience and who aided in helping you. We will pass along the praise to Dougas. We look forward to serving you in the future.

August 25, 2021

My service agent Cole was very helpful and got my truck in and out as promised. More

by Cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Baker
Aug 26, 2021 -

Lone Star Toyota of Lewisville responded

Cooper, thanks for taking the time to write a positive review, we will pass along the praise to cole as well.

August 22, 2021

Great job for the service! Friendly service at Toyota of Lewisville and will def recommend to people to go here for their service and all. More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McMurtray
Aug 24, 2021 -

Lone Star Toyota of Lewisville responded

We appreciate you taking the time to leave an awesome review! We are so glad you had a great experience and are looking forward to having you back.

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