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Lone Star Toyota of Lewisville

Lewisville, TX

4.3
704 Reviews

1547 Stemmons Fwy

Lewisville, TX

75067

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Showing 704 reviews

August 12, 2021

BAIT AND SWITCH DEALER!!Went in to look at a used 2014 BAIT AND SWITCH DEALER!! Went in to look at a used 2014 Ford Escape that was advertised on their website at a "market price" of $10,345. When we More

by jeff
Recommend Dealer
No
Employees Worked With
Roderick Adair
Aug 16, 2021 -

Lone Star Toyota of Lewisville responded

Jeff, we appreciate you taking the time to write a review, as we see all reviews as beneficial, and can provide us with an opportunity to get better. We are sincerely apologetic that you did not have a pleasant experience. We have passed this information on to the respective managers.

August 10, 2021

Lone Star Toyota of Lewisville gave us great service! We had a recall on our vehicle and they took care of it the very next day. John went above and beyond to accommodate us. We highly recommend them! More

by gepsin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McMurtray, Robert Vitela
Aug 16, 2021 -

Lone Star Toyota of Lewisville responded

It is awesome to see that you have a great experience. Thank you so much for taking the time to write a review. We hope to see you again in the future

August 08, 2021

Excellent customer service by Liz. I was referredby a Excellent customer service by Liz. I was referred by a previous customer and i'm glad she did. You can tell Liz really cares about helping people and More

by bryanbishop1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
Aug 12, 2021 -

Lone Star Toyota of Lewisville responded

Bryan, thank you so much for your feedback, we appreciate the time you took! We have passed along the positive praise to Liz's manager.

August 06, 2021

Brad was very professional while providing outstanding friendly informative service at an efficient time expected. More

by khtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, John McMurtray
August 06, 2021

Representative was friendly informative and courteous Representative was friendly informative and courteous knowledgeable and perfectly timed delivery More

by zapien.carmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susana Mosqueta
August 04, 2021

James marshal was very helpful and proficient he knew what he was talking about and helped us out with all the details on getting a new vehicle. Very likable guy. Would recommend him to anyone out there More

by MorganR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Marshall
Aug 12, 2021 -

Lone Star Toyota of Lewisville responded

Morgan, thank you so much for taking the time to write a review. We love hearing when our employees generated a positive experience. We will pass along James' praise.

August 01, 2021

As usual excellent customer service Only thing I’m not As usual excellent customer service Only thing I’m not happy is 3% Crédit card fee Other than that very happy with Toyota of Lewisville More

by saltnpepone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I R best service very kind and considerate , John McMurtray
Aug 12, 2021 -

Lone Star Toyota of Lewisville responded

We really appreciate your feedback as we take everyone's advice into consideration. Thanks so much!

Aug 12, 2021 -

saltnpepone responded

everyone at LEWISVILLE TOYOTA, just wonderful gracious and very kind we appreciate your excellent customer service wish you would not charge 3% Credit Card fee, realized that is, the credit card company charging the business a tremendous amount of fee. howver even i am a business owner and pay the credit card company transcation fees, but we do not charge our customer any extra amount. regardless, we are very statisfied with the SERVICE AND QUALITY OF THE WORK Sincerely Sultan Chagani

July 31, 2021

The service was great and James the sales guy and the Lone Star Toyota team was great. I have been there for the last 10+ years and they have never let me down More

by nolaismycity
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Marshall
Aug 12, 2021 -

Lone Star Toyota of Lewisville responded

We appreciate you taking the time to write a review and are so happy you had a positive experience. We will pass along your praise to the respective personnel.

July 29, 2021

Liz was professional and demonstrated every effort to honor discount coupons vvvvbbbb gggg. Thanks xxxxxx xxxx xxxxxc xxxxxx xxxxx xxxxx vvvvvbb gggggg thanks ggggg jjjjjj More

by Edfreeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz in service department , John McMurtray
July 26, 2021

Reginald Bo Franklin & Caleb Okeke were so helpful and got us in 2 brand new Toyota SE within considerable time. We are happy. Good job More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Song, Bo Franklin, Caleb Okeke
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