Lone Star Toyota of Lewisville

Lonestar Toyota of Lewisville advertised a 2018 F-150 King Ranch for $40k and told me the price was firm and they would hold the vehicle while I drive 3 hours from Austin to make the purchase. Upon arriv King Ranch for $40k and told me the price was firm and they would hold the vehicle while I drive 3 hours from Austin to make the purchase. Upon arriving they added ridiculous fee’s including a $4000 “market adjustment” and $2000 “Lonestar Toyota package” that ended up making the final price well over $50,000. This is a classic bait and switch tactic which is completely illegal and when I tried to speak with the manager Courtney Crawford he just turned his back on me and walked away. I’ve filed an official complaint with the FTC based on the illegal bait and switch tactic. More

The people were willing to go above and beyond for the car that I wanted. This is true dedication! car that I wanted. This is true dedication! More

Good work done in a timely manner by the staff More

Good customer service neat and clean taking good care of the customer the customer More

BAIT AND SWITCH DEALER!!Went in to look at a used 2014 BAIT AND SWITCH DEALER!! Went in to look at a used 2014 Ford Escape that was advertised on their website at a "market price" of $10,345. When we BAIT AND SWITCH DEALER!! Went in to look at a used 2014 Ford Escape that was advertised on their website at a "market price" of $10,345. When we tried to purchase the vehicle, they changed the prices to $12,999 and tried to add a "dealer charge" of $1,995.00. More

Lone Star Toyota of Lewisville gave us great service! We had a recall on our vehicle and they took care of it the very next day. John went above and beyond to accommodate us. We highly recommend them! had a recall on our vehicle and they took care of it the very next day. John went above and beyond to accommodate us. We highly recommend them! More

Excellent customer service by Liz. I was referredby a Excellent customer service by Liz. I was referred by a previous customer and i'm glad she did. You can tell Liz really cares about helping people and Excellent customer service by Liz. I was referred by a previous customer and i'm glad she did. You can tell Liz really cares about helping people and loves her job. Give her some bonus $$$ immediately. Thank you Liz!!! More

James marshal was very helpful and proficient he knew what he was talking about and helped us out with all the details on getting a new vehicle. Very likable guy. Would recommend him to anyone out there what he was talking about and helped us out with all the details on getting a new vehicle. Very likable guy. Would recommend him to anyone out there looking to buy! More