Lone Star Toyota of Lewisville

Miriam was a great service advisor she really help me out with my car. I will definitely be coming back to see her for my next service. with my car. I will definitely be coming back to see her for my next service. More

Miriam Morales was amazing advisor supper nice answer all my questions, my car was in excellent hands definitely coming back for service with her-jes my questions, my car was in excellent hands definitely coming back for service with her-jes More

Susana brindó un servicio al cliente increíble. Esta fue mi primera compra con Toyota y no me decepcionó. ¡Susana hizo que el proceso fuera rápido y fácil! Le recomiendo encarecidamente que pregunte por ell mi primera compra con Toyota y no me decepcionó. ¡Susana hizo que el proceso fuera rápido y fácil! Le recomiendo encarecidamente que pregunte por ella al comprar un automóvil. Ella es bilingüe y muy bien informada. More

Susana assisted me and she was great! She made sure I was updated and was very sweet, I will def go back thank you Susana Mosqueda for great service. updated and was very sweet, I will def go back thank you Susana Mosqueda for great service. More

The worst I've ever accounted in my life. So unprofessional and disrespectful people. Wasted my time here. They will lie and lie some more unprofessional and disrespectful people. Wasted my time here. They will lie and lie some more More

I had an amazing service! Got my car in a few hours and with $0 down payment and also interested! Will recommend to family and friends! with $0 down payment and also interested! Will recommend to family and friends! More

Excellent attention from Sahily, kind, polite, nice, she explained to me in detail all the functions of the vehicle. She is honestly a 5 star seller. thanks explained to me in detail all the functions of the vehicle. She is honestly a 5 star seller. thanks More

I took my Toyota Tacoma Access Cab to Lone Star Toyota of Lewisville for a factory recall issue. While there, I asked them to look at the driver’s side rear (access) door. The handle had broken internally an Lewisville for a factory recall issue. While there, I asked them to look at the driver’s side rear (access) door. The handle had broken internally and it would not open. They said they would look at it and let me know. They called to say the door handle assembly was indeed broken, and it would cost $349 to repair. I declined. When I picked up my truck, I was charged $149 for “diagnosing” the door issue. Lone Star never disclosed it would be $149 to “look at it.” This seemed very high and there was no evidence they did anything except look at the door. I paid my bill and left feeling cheated. Today, I watched a local body shop mechanic fix the door issue. He squeezed the handle once, and saw it had no resistance. He instantly said it was a broken clip on the handle and that it was fairly common. He took the inside door panel off, replaced the plastic clip (less than $10 part), and reattached the door panel. The whole thing took less than 12 minutes. Lone Star did charge me $149 to squeeze my door handle, and then they wanted to charge me $349 for a 10 - 15 minute job that would use a less than $10 part. I will never use Lone Star Toyota of Lewisville again, for anything. They were untrustworthy and unethical! My warning is to stay away from Lone Star. More

Nice job deleting my review, but I will not be silenced. This service department has gone downhill and is on the brink of closing, They have the worst reviews out of any Toyota dealer in DFW. I brought my H This service department has gone downhill and is on the brink of closing, They have the worst reviews out of any Toyota dealer in DFW. I brought my Highlander to be fixed after coming in for the last 15 years and they double dipped for warranty work, costing me over $300. Save yourself the time and frustration. Extremely rude and pushy. More

I had a great experience buying my first new car with Toyota of Lewisville, Xavier Marmolejo went more than the extra mile to find me what I needed, not only in a vehicle, but a great deal also. He was v Toyota of Lewisville, Xavier Marmolejo went more than the extra mile to find me what I needed, not only in a vehicle, but a great deal also. He was very friendly, clear and patiently explained every detail in each step of my purchase. I would recommend everyone to go with him, you won't be disappointed. Si necesitas a alguien que hable español y te ayude con tu compra de un vehiculo, ve y busca a Xavier Marmolejo y te ayudara a encontrar un buen negocio a tu favor. Es confiable y amigable. More