Lone Star Toyota of Lewisville

Great buying Experience ! Jack is so helpful and made our experience stress free and hassle free. He worked with us so effortlessly and got us a very good deal. He is very plea Jack is so helpful and made our experience stress free and hassle free. He worked with us so effortlessly and got us a very good deal. He is very pleasant and humorous, making sure you are very comfortable from start to the end. Definitely recommend this dealer ! More

Used car experience Tevin Baker helped be find a great used car for my family. He worked with his manager to be sure that I got a fair deal. The detailing team did great. Tevin Baker helped be find a great used car for my family. He worked with his manager to be sure that I got a fair deal. The detailing team did great. I saw the soccer mom van before they got to clean it, and man, it was nasty, but the inside looked great when I finally got it. They did miss one part, but to be fair, this van is a freaking NSA spaceship with all of its hidden crannies for ninja throwing stars and such. Tevin even brought the van to me. I have three kids this week including a baby. There was no way I could get it with my husband working. They were great. Lonestar, give Tevin a raise or bonus or something. He more than made up for an issue earlier in the week I had with the dealership. More

Great Experience After spending months with a different Toyota dealership and dealing with lies and delays I switched over to Lone Star Toyota and had the best experie After spending months with a different Toyota dealership and dealing with lies and delays I switched over to Lone Star Toyota and had the best experience buying a car I've ever had. It wasn't painless, because buying a car never is, however it was the closest thing you could get to painless when purchasing a vehicle. My sales associated was Jack Mitchell and he was a pleasure to work with. Their team was persistent but not pushing. I had some modifications done to the car and the service department was as professional as the sales department. I would recommend anyone looking for a car to come here! More

Great Experience with Elvin Webb! This dealership deserves a 5-star! I bought a Toyota RAV4 there last Saturday. My salesperson was Elvin Webb. It's the second Toyota I bought from This dealership deserves a 5-star! I bought a Toyota RAV4 there last Saturday. My salesperson was Elvin Webb. It's the second Toyota I bought from him. Elvin is a great salesman. He was very helpful and did not pressure me to buy. The entire process of purchase was easy and it was done in an hour! I highly recommend Elvin and Lone Star Toyota to all my friends. More

Worst car buying experience ever! I went in thinking about upgrading my current car. I met a salesman named Sam and we went into his office to talk. I was concerned about my credit I went in thinking about upgrading my current car. I met a salesman named Sam and we went into his office to talk. I was concerned about my credit and income and expressed this to Sam. He got some basic info and came back and said "good news, we can definitely qualify you for a new car. Now let's go find one. " After test driving 2 cars I chose a camry and filled out the credit app. Sam cameback, shook my hand and said "congratulations, you got yourself a new car! " I was extremely excited. I asked him to take a picture of me with my new car and immediately put it on facebook! While waiting on everything he came back in and said, "I'm. Sorry the bank wants to wait until Monday" WHAT???? I asked why he said it was approved and he said "I thought it was" He then gave me my keys back and said my car was on the other side of the dealership. He never offered to bring my car back or even walk with me. I was so mad! I then contacted the general manager Ali about the situation. His response was very unprofessional. He said the reason was due to income. This was clearly listed on the credit application as well as discussed with Sam initially. The only apology he offered was "sorry for the miscommunication" Actually there was no miscommunication, I was lied to, given a car then had it taken away. This is a picture tyne salesman took after he said it was mine! Worst dealership experience I have ever had or even heard of! BEWARE of Lone Star Toyota of Lewisville! More

Easiest car buying experience The service at Lone Star Toyota is wonderful. I bought a used car from Collin in October and had a great experience. After that car was totaled, Colli The service at Lone Star Toyota is wonderful. I bought a used car from Collin in October and had a great experience. After that car was totaled, Collin quickly got me into a brand new car in no time at all. More

Jack Mitchell is the go to guy! Had a great experience with there guys at lone star. Bought a pre owned truck and was helped by Mr Mitchell. He's highly recommended professional and Had a great experience with there guys at lone star. Bought a pre owned truck and was helped by Mr Mitchell. He's highly recommended professional and honest. Would do business with these guys again! Finance department was a little slow but I'm sure they will get the right person to get the job done. Sue cruce was awesome really courteous and very professional. The atmosphere there was down to earth and I didn't get the "Salesman" approach at this particular visit. Got a good rate and got a good dealer trade price. More

2016 SR5 Premium Jack Mitchell welcomed us to Lone Star Toyota while we were looking at their selection of 4Runners. Jack was very helpful in explaining the different Jack Mitchell welcomed us to Lone Star Toyota while we were looking at their selection of 4Runners. Jack was very helpful in explaining the different trim levels and price differences between them. We had visited several dealerships prior to stopping at Lone Star Toyota and their selection was the best we had seen. We found the one that fit our budget and Jack and Ali worked with us on our trade in and we felt they made us a fair offer. From sales to purchasing it was smooth and very professional . I would recommend Lone Star Toyota and Jack Mitchell to anyone in the market for a new/used vehicle purchase. Weeden More

Very smooth and easy Very easy and smooth transaction. I already researched what I wanted so it was just a matter of finding the right deal. Found it here. Very easy and smooth transaction. I already researched what I wanted so it was just a matter of finding the right deal. Found it here. More

Excellent Customer Service- Shirley A. It was refreshing to come into a dealership and not be pressured into purchasing a car. Elvin Webb was that breath of fresh air. He assisted me throug It was refreshing to come into a dealership and not be pressured into purchasing a car. Elvin Webb was that breath of fresh air. He assisted me through out the purchasing process of my 2015 Camry and made sure that I was satisfied with my purchase. He went above and beyond to ensure my satisfaction. A top salesman who puts customer service first. More