Lone Star Toyota of Lewisville

Great experience! We came to Texas to purchase a car that would suit our family. We had researched the Toyota Sienna van and felt this would be the perfect vehicle. We came to Texas to purchase a car that would suit our family. We had researched the Toyota Sienna van and felt this would be the perfect vehicle. We had intended to visit several dealerships to find the van that was not only the right price but had all of the features we wanted. This process didn't take long! Toyota of Lewisville was our first and ONLY stop. Jack and Austin found the exact van we were searching for and gave us the remainder of our weekend as a true holiday! These guys, Jack Mitchell, our sales professional and Austin Arledge, our sales manager, treated us as if we were friends. We did not experience any high pressure sales tactics or spin selling. We felt as if we had a team on our side helping us find our car and we are grateful for their diligent efforts. Jack is a seasoned sales professional who works to find you the car you have been looking for...all the while using his knowledge of the different vehicles. Austin Arledge is a treasure! Don't let this young man's youthful appearance fool you into thinking he is a newbie...he started as a lot porter at this dealership and nine years later he has worked his way to sales manager. It is not surprising, one quick conversation with him and you quickly realize he knows more about his cars than the people who design and manufacture them! He makes you feel comfortable from the first time you meet him and that friendly demeanor never changes! Then there is the "finance guy," Saif. Aside from knowing his side of the business thoroughly and completely he has a wonderful personality that kept us entertained...yes, entertained, through the number crunching! This is a wonderful dealership and we would definitely return. Don't make this your last stop in your car search...make it your FIRST and only stop. Thanks to all who helped us in our car buying process... More

Buying a car was actually pleasant! I am an older woman, not fond of car-buying. I do not like to be pressured, so i was not looking forward to replacing my car. I went to the dealersh I am an older woman, not fond of car-buying. I do not like to be pressured, so i was not looking forward to replacing my car. I went to the dealership initially more for information than to actually buy a car. Mr. Mitchell was most helpful and patient, he never pressured me into any situation, explained everything I required information on, and left me quite willing to be frank and courteous to him as well. Within 3 visits where Mr. Mitchell allowed to me drive a new and a used Prius, I made up my mind on what i wanted, and he helped me every inch of the way. I'm very happy with my car, and equally happy with my experience in dealing with Mr. Mitchell. I would definitely recommend him to anyone. GT More

AMAZING! The whole dealership makes you feel like you are part of their family and they will take care of you. Mark Gonzales picked me up from my office to tak The whole dealership makes you feel like you are part of their family and they will take care of you. Mark Gonzales picked me up from my office to take me to get a new car. I am more than thankful. If you go to Toyota of Lewisville, please go see Mark. He will take amazing care of you. I am so thankful and so happy that I was able to work with this great dealership! More

3rd time here We keep coming back here because MARK GONZALES is exceptional, helpful, and not pushy. He is genuine and he cares about his customer. Mark takes a We keep coming back here because MARK GONZALES is exceptional, helpful, and not pushy. He is genuine and he cares about his customer. Mark takes as much time as needed. With Toyota vehicles already being top-notch, working with Mark makes the entire experience a pleasure. Ask for Mark!! More

customer experience was good Great experience. Joe was awesome and could help us with productive negotiation to close the deal. The availability, price range are incredible. Would Great experience. Joe was awesome and could help us with productive negotiation to close the deal. The availability, price range are incredible. Would recommend my friends. More

Excellent service I have taken my Toyota Rav4 to this location a few times for maintenance service. I have had wonderful experiences each time. I recently had to take I have taken my Toyota Rav4 to this location a few times for maintenance service. I have had wonderful experiences each time. I recently had to take my car in for 2 recalls. They got me in very quickly and took care of everything. Thank you! More

Excellent sales and service I've used the service department Toyota of Lewisville for many years. The service has always been top-notch; repairs are performed correctly the firs I've used the service department Toyota of Lewisville for many years. The service has always been top-notch; repairs are performed correctly the first time, on-time, and explained in a professional manner. And the service representatives have always treated me as an intelligent customer. For more extensive repairs, the dealership provides loaners for free. Other nearby dealers do not provide such a service. This week was a first: I purchased a new vehicle from this dealership. My sales representative was Harry Cross. Harry is the first car salesman I've ever met who made me feel like he was my advocate in selecting a vehicle and trying to get a fair price (which I did). Over the course of several visits, while I was gathering information on cars, he never pressured me to "make a sale", but rather was a fountain of information about the vehicles themselves. He was very friendly, and very low-key with his follow-up. When It came time to actually work through the sales process, he remained friendly and low-pressure. I highly recommend Harry as the sales person you should try to work with if you intend to buy a Toyota from this dealership. The financial representative who served me with my new car purchase was Dustin Moore, a very pleasant, energetic, and efficient fellow. When it became apparent that we would have to wait for my wife to arrive before finalizing everything, he was not only pleasant but we had a great time talking until she arrived. That's just a short example of how well he worked with me. More

review of Selena I was very please with the courtesy, friendliness and professionalism I received when I recently took my car in for servicing. Selena made sure all m I was very please with the courtesy, friendliness and professionalism I received when I recently took my car in for servicing. Selena made sure all my needs were taken care of and in a timely manner. I would definitely bring my car back for anything that needed to be done to it. More

A Great Car Buying Experience Toyota of Lewisville is a great place to buy a used or new vehicle. My sales representative, Joe (Jaward), was very courteous and took my requests in Toyota of Lewisville is a great place to buy a used or new vehicle. My sales representative, Joe (Jaward), was very courteous and took my requests in the search for a reliable used car very seriously. He was able to find me the perfect vehicle for my budget. He treated me like an educated adult and presented my options in a professional manner. My finance representative, Dustin, was very knowledgeable and took my budget concerns very seriously as well. He took my expectations and created a monthly payment that I was comfortable with. He too, presented my options in a professional manner. In the end, I was able to drive out with a nice used vehicle with a payment schedule that I could afford without breaking the monthly budget. The sales team, management team, finance team, and even the detailing crew and cafe staff were all very friendly and easy to work with. Overall, my used car purchase at Toyota of Lewisville was a very favorable experience from start to finish. I will definitely be back in the future for my next vehicle purchase. More

Thanks for the heads up - could of cost me $2800 I appreciate the fact that they let me know the charges would be covered by my insurance and handled all the details for me! Now that's what I call g I appreciate the fact that they let me know the charges would be covered by my insurance and handled all the details for me! Now that's what I call going the extra mile! More