Lone Star Toyota of Lewisville

I went and looked at a car the Lewisville Toyota claim had been through a 126 point inspection. the car had issues the minute I started to move it. Three of the 4 wheel bearings where shot. It was so lo had been through a 126 point inspection. the car had issues the minute I started to move it. Three of the 4 wheel bearings where shot. It was so load inside the car during the test drive you could not ear the salesman talk. Car should no of been on the lot. Test drove a second car and the silly car had no AC. Salesman didn't know it i told him to roll the window down this was going to be a hot test drive. the car was a 2007 Rio with 36,000 miles and they were asking $8,000. WOW! that car new in 2007 sold for a little over $9,000. Having a nice building does not mean they are the best. Toyota of Lewisville lacks good management and honest pricing. If you what to talk about how good your service department is. Don't let a customer drive a car you offer for sale that has mechanical issues. Very disappointed in the overall experience. More

Called on advertised Camry Hybrid. Asked if it was in stock and what the price was. Internet response was yes and with an internet price. Asked if they would take $X. Yes was the response. Came in on stock and what the price was. Internet response was yes and with an internet price. Asked if they would take $X. Yes was the response. Came in on a Friday after work and found Fred. Fred then informs me that car was not on lot and that they have them in the port of Houston. That's strike one as I was told yes it was on lot. Went home to think about it and then called back stating that I would be in Sat to contract on car at port. I asked is price still $X. Yes was the response, price is still $X. Sat comes and I call once more stating, "Coming in to sign contract, is price still $X". "Yes" was the response. Arrive on lot only to find out that price was not $X and that Fred did not get approval from sales manager for price. Sales Manager says "Cannot do it at that price but can do it at this other price". I looked at Fred and shook my head. That's strike two. Its apparent that they operate under the philosophy "Get em in the door and we will sell them something." Unfortunately that also displays a total disrespect for the customer's time. I kept the emails for proof. More

My overall experience with Toyota of Lewisville was exceptional. The fleet manager Mike Warren and the new car sales manager Austin Arledge were very knowledgeable and straightforward throughout the e exceptional. The fleet manager Mike Warren and the new car sales manager Austin Arledge were very knowledgeable and straightforward throughout the entire process. I was able to purchase a new Toyota Camry within my price range. I have sent 3 family members to them and they all purchased a vehicle as well. They were welcoming to my questions and provided me the information I needed to make a smart purchase. I would recommend this dealership to everyone. Thank you for your help C More

I have purchased over 7 new cars in my life. I have met some pretty shady sales people along the way. The service I got this time around was just fantastic. My wife contacted Toyota Lewisville and spoke to some pretty shady sales people along the way. The service I got this time around was just fantastic. My wife contacted Toyota Lewisville and spoke to Mr. Allen who was very understanding of our concerns about purchasing a new car. He took the time to listen to our horrible experiences and made it very clear to us that he would change our perception of auto dealers. Mr. Allen in several occassions stressed to us that he would get everything we set out to accomplish . These guys made us Toyota Fans for life. Mr. Allen and Mr. Vintura are 100% genuine and had our best interest at heart. My wife loves her new 4-Runner . I love that fact that I was treated like a human being.. To the staff and management at Toyota of Lewisville Thank you , Hussain Family More

This salesmanager, Austin Arledge insulted me saying not to visit his dealership anymore just because I ask for a lower price than he quoted for a vehicle. This is not good customer service. to visit his dealership anymore just because I ask for a lower price than he quoted for a vehicle. This is not good customer service. More

I purchased my 2005 4 Runner from this dealership new. My 4 Runner has been serviced at the dealership since I purchased. I have found repairs to be done timely & will continue having my vehicle serviced My 4 Runner has been serviced at the dealership since I purchased. I have found repairs to be done timely & will continue having my vehicle serviced without hesitation. I would purchase another 4 Runner from Toyota of Lewisville. There service has been exceptional. More

Contact with the General Manager. Great customer service. Fred did great trying to find me a vehicle. I'm fully satisfied with the turn out and this dealership will try to resolve everything possi service. Fred did great trying to find me a vehicle. I'm fully satisfied with the turn out and this dealership will try to resolve everything possible with in their hands. GM kept his promise. I would recommend this dealership to friend and family. More

I like how prompt the service department is on greeting me when I get there and how they explain what needs to be done and the cost without making feel uncomfortable and taken advantage of, which I wasn't. me when I get there and how they explain what needs to be done and the cost without making feel uncomfortable and taken advantage of, which I wasn't. More

I have been offered $33,500.00 for toyota siena XLE model with navigation. When i have accepted the offer and ready to buy the car, Austin Ledger, price controller came and forcing me to buy the maroon color with navigation. When i have accepted the offer and ready to buy the car, Austin Ledger, price controller came and forcing me to buy the maroon color car which i don't like. I have already given my choice color. When i refused to take the maroon color car, austin asked me rudely to go out of the dealership. They called my home number and offered me the $33,500.00 price and when i went they have treated me badly. I would recommend not to visit this showroom. They are real crooks. More